Maytag MAV9557EWW - Manual (Page 12)

11
FULL ONE-YEAR WARRANTY
For one (1) year from the date of original retail purchase, any part which fails in normal home use will be repaired or
replaced free of charge.
LIMITED WARRANTY
After the first year from date of original retail purchase, through the time periods listed below, the parts designated below
which fail in normal home use will be repaired or replaced free of charge for the part itself, with the owner paying all other
costs, including labor, mileage and transportation.
Second Year – All parts.
Third through Fifth Year – The drive motor. All parts of the solid state controls (if so equipped).
Third through Tenth Year – All parts of the transmission assembly.
Third through Lifetime – The inner wash basket.
Additional Limited Warranty Against Rust-Through
Should an exterior cabinet, including the top, lid and baseframe, rust through during the one year period starting from
the date of retail purchase, repair or replacement will be made free of charge. After the first and through the tenth year,
repair or replacement will be made free of charge for the part itself, with the owner paying all other costs, including
labor, mileage and transportation.
Please Note: This full warranty and the limited warranty apply when the washer is located in the United States or
Canada. Washers located elsewhere are covered by the limited warranty only, including parts which fail during the first
two years.
Canadian Residents
This warranty covers only those appliances installed in Canada that have been listed with the Canadian Standards
Association unless the appliances are brought into Canada due to transfer of residence from the United States to Canada.
The specific warranties expressed above are the ONLY warranties provided by the manufacturer. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
Maytag Clothes Washer Warranty
TO OBTAIN WARRANTY SERVICE
To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was purchased;
or call Maytag Services
SM , Maytag Customer Assistance at the number listed below. Should you not receive satisfactory war-
ranty service, please call or write:
Maytag Services SM
Attn: CAIR ® Center
P.O. Box 2370
Cleveland, TN 37320-2370
U.S. 1-800-688-9900
Canada 1-800-688-2002
U.S. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
When contacting Maytag Services SM , Maytag Customer Assistance about a service problem, please include the following:
(a) Your name, address and telephone number;
(b) Model number and serial number (found on the back left of the control panel) of your appliance;
(c) Name and address of your dealer and the date the appliance was purchased;
(d) A clear description of the problem you are having.
(e) Proof of purchase.
1. Conditions and damages resulting from any of the
following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration or adjustment
not authorized by the manufacturer or an authorized
servicer.
c. Misuse, abuse, accidents or unreasonable use.
d. Incorrect electric current, voltage or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have
been removed, altered, or cannot be readily determined.
3. Products purchased for commercial or industrial use.
4. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on proper use of the product.
c. Transport the appliance to the servicer.
5. Consequential or incidental damages sustained by any
person as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of con-
sequential or incidental damages, so the above exclusion
may not apply.
What is not covered by these warranties:
User’s Guides, service manuals and parts catalogs are available from Maytag Services SM , Maytag Customer Assistance.