Troubleshooting – Desa BVDR18 User Manual

Page 16

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901746-01E

16

POSSIBLE CAUSE

1. Poor fuel quality

2. Fireplace venting system

not drafting properly

3. Excessive flame impinge-

ment or blockage

4. Improper fuel/air mixture

5. Excessive gas supply/pres-

sure

1. Passage of air/gas across

irregular surfaces

1. Incorrect gas supply or

pressure

2. Blocked burner orifice or

burner manifold ports

3. Improper burner orifice

size

1. Ignitor electrode not con-

nected to ignitor cable

2. Ignitor cable pinched or

wet

3. Bad ground on piezo ignitor

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned

wrong

REMEDY

1. Contact local natural or

propane/LP gas company

2. Adjust damper wide open

and/or have fireplace and
venting professionally
cleaned and checked

3. Separate the logs to allow

more flame passage

4. Remove any foreign items

from the flame pattern and/
or check for proper orifice
sizing

5. Preheat flue in very cold

weather

1. Relieve any tight bends or

kinks in gas supply line

1. Check for proper gas sup-

ply pressure

2. Free burner orifice and

manifold ports of any burrs,
paint, or other blockage

3. Verify proper burner ori-

fice sizing (see Figure 2,
page 6)

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing.
Keep ignitor cable dry

3. Scrape away paint on brack-

et for better contact with
ground on piezo ignitor

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode

OBSERvED PROBLEM

Log set is smoking/sooting
excessively
(Note: It is natural and un-
avoidable for vented gas log
sets to produce moderate
levels of carbon (soot) where
flames contact the logs.
This is especially true with
propane/LP gas.
)

Burner is excessively noisy
(Note: The movement and
combustion of gas will cre-
ate low, unavoidable levels
of noise.
)

Burner flame is too low or
too high

When ignitor button is
pressed, there is no spark
at pilot (GA9050A-1 Only)

TROUBLEShOOTING

WARNING: Turn off log set and let cool before servicing. Only a

qualified service person should service and repair log set.

Note: All troubleshooting items are listed in order of operation.

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