Dish Network DuoDVR ViP 622 - Manual (Page 132)

Reference
125
Troubleshooting Tables
You try to set up a manual
event timer. The receiver
displays an Error message.
• You may have tried to set a
manual event timer with
invalid start or stop times.
• Review the rules on start and stop times for
manual event timers.
The receiver does not display
the program name for a
manual event timer.
• The receiver may not be able
to display a program name for
a manual event timer.
• Use the Program Guide or a printed schedule to
find the program name.
You set an event timer.
The event timer misses the
beginning or the end of a
program.
• The program may have
started a little earlier than
scheduled, or it may have run
over its scheduled ending
time.
• Use the Start 1 min. early option to start any event
timer one minute early, except for a Pay-Per-View
event.
• Use a manual event timer to start any event timer
at the times you set yourself, except for a Pay-
Per-View event.
Hearing A Program
What Is Happening Possible Reason What to Do
The receiver front panel Power
light is on and there is a good
picture on the TV set, but you
do not hear any sound.
• You may have muted the
sound, or set the volume so
low that you cannot hear it.
• The audio connections may
not be properly connected.
• You have selected Dolby
Digital Only when there is no
Dolby Digital soundtrack.
• Check the volume level on the TV or audio
device. Turn off the mute or turn up the volume,
as required.
• Check the audio connectors and cables from the
receiver to the TV or the sound system.
• Check the TV speakers or the sound system.
• In the Dolby Digital menu, select Dolby Digital/
PCM for the audio output. If your decoder/
amplifier will not accept Linear PCM digital input,
use the analog connections instead.
You hear a foreign language
with a program.
• You may have set the receiver
to select an alternate audio
language. The program may
be in a foreign language.
• Use the Alternate Audio Language menu to
select the language that you prefer.
Caller ID
What Is Happening Possible Reason What to Do
Caller ID is not working. • You do not have Caller ID
service from your local phone
company.
• Verify that Caller ID is a service provided by your
local phone company.
• Your phone line is not
connected to the phone jack
on the back of the receiver.
• Verify that you have connected the phone line to
the phone jack on the back of the receiver.
• You do not have the Caller ID
option enabled.
• Verify that you have enabled the Caller ID option
on the View Preferences screen.
Timers
What Is Happening Possible Reason What to Do
Reference Two Color.fm Page 125 Friday, December 16, 2005 2:41 PM