Known issues – Dell 2335DN User Manual

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Open Manage Printer Manager – Release Notes

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• This version supports migration from previous versions. Consult the Installa-

tion Guide for details.

Known Issues

General

Virus Warnings—Two files installed with this product—bash.exe or

md5sum.exe

—may trigger warnings with some anti-virus software. If you get

a virus detection warning for these files during installation, take no action.

Custom Debug—For more advanced users, any component under owareapps

can define a log4j.xml file for each component matching the following pat-
tern:

owareapps\<component-dir>\server\conf\*log4j.xml

Consult these files for categories you want to change, and copy those
(altered) properties to the file you created in owareapps\installprops. The cat-
egories altered in this file override any others.

Limitation of Context-Sensitive Help—When you call a help screen, con-

text-sensitive help typically appears for the entire screen, not vendor panels—
although some exceptions to this rule do exist. Workaround: Search the
index for the context-appropriate helpscreen. (44149 / 214)

• In some managers, the max row count limits any query to return the proper

number of items, but changing it may return an inaccurate number of rows.
(44454)

• “Too many open file” errors appear in logs. Workaround: On Redhat Linux

installations, modify /etc/security/limits.conf on the application
server/mediation server installations. Add the following to the file to lift the
file limits:

username hard nofile 90000

username soft nofile 90000

Replace username with the name of the user under which the application
server was installed. (44236)

• Uninstalling on Windows XP, Service Pack 3 may produce a benign error:

“owprocmon.exe has encountered a problem and needs to close.” (43481)

• You can delete a filter already in use for a manager. If you do this, then the

next time you open that manager, it opens with its default filter. (43008)

• To see all available content, you may have to resize subpanels when looking

at Audit Trails in a web client. (41045)

• In some screens of the web client, you may have to resize the screen to see all

fields and labels. (42420)

• A “cannot open Internet site...” error appears while opening Web client.

Workaround: Such an error appears when you take the focus off the browser
while the browser displays the opened manager page. To avoid the error, do
not move focus. Alternatively, you can update your browser to Internet
Explorer is version 7.0.5730.13 or later. (42279)

• An error message about changing colors may appear when you install on a

machine with Windows Vista AERO Graphics (3D graphics) enabled. This
occurs because the operating system is scaling back to 2D graphics for the

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