4 shipment not correct, 5 returns, 4 operation – AEC OFC Series User Manual

Page 20: 3 if the shipment is not complete, 4 if the shipment is not correct

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Page 20

OFC Series Extrusion Control Units

United Parcel Service

;

Contact your local UPS office regarding damage and insurance claims.

;

Retain the container and packing.

;

Notify AEC at once.

3-3 If the Shipment is Not Complete

Check the packing list. The apparent shortage may be intentional. Back-ordered items
are noted on the packing list. You should have:

;

AEC OFC Series extrusion control unit

;

Bill of lading

;

Packing list

;

Operating and Installation packet

;

Electrical schematic and panel layout drawings

;

Component instruction manuals

Re-inspect the container and packing material to see if you missed any smaller items
during unpacking. Determine that the item was not inadvertently taken from the area
before you checked in the shipment. Notify AEC immediately of the shortage.

3-4 If the Shipment is Not Correct

If the shipment is not what you ordered, contact AEC immediately. Include the order
number and item. Hold the items until you receive shipping instructions.

3-5 Returns

Important!

Do not return any damaged or incorrect items

until you receive shipping instructions from AEC.

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