Pre-installation testing/troubleshooting, If the image does not appear or there is no sound, If the image is not displayed correctly – Extron Electronics Extender Series User Manual

Page 26: Pre-installation testing/troubleshooting -16, Installation, cont’d

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Extender Series • Installation

Installation, cont’d

2-16

PRELIMINAR

Y

Pre-installation testing/troubleshooting

Before mounting the line driver, test the system to make sure

that the connections and settings are correct.
1

.

Apply power to the line driver. The power/signal LED on

the line driver lights amber to indicate that it is receiving

power.

2

.

If the LED does not light, check the wiring at both the line

driver and the power supply, and make sure the power

supply is connected to a power source.

If the image does not appear or there is no sound

1

.

Make sure that all the devices are powered on.

2

.

Ensure that the connectors are wired correctly at both

ends of the cables. Audio cables must be wired for an

unbalanced stereo input signal and for the appropriate

(unbalanced or balanced) output signal.

3

.

If the input is from a laptop computer and no picture

appears, use a laptop breakout cable for the input

connection. Check the computer’s user’s guide or contact

Extron to determine if special commands are required

to output video to the external video port. Also, many

laptops’ screens shut off after the external video port is

activated.

4

.

Call the Extron S3 Sales and Technical Support Hotline if

the image still does not appear or there is no sound.

If the image is not displayed correctly

1

.

If the picture is too bright or too dark, if the edges of the

image seem to exceed their boundaries, or if thin lines and

sharp edges look thick and fuzzy, change the gain setting.

See “Gain switch” on page 2-12.

If the picture appears and is stable, but it has ghosting

or blooming, verify that the video input is properly

terminated. If the problem is not resolved by changing the

termination, try using a different input cable. Poor quality

or damaged cable can cause ghosting and blooming.

2

.

If the picture still is not displayed correctly, call the Extron

S3 Sales and Technical Support Hotline.

Once the system has been cabled and tested, the line driver can

be installed in the wall, furniture, or equipment.

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