Troubleshooting aid, Dvcpro upgrade installation 59 – Grass Valley DVCPRO Board Upgrade User Manual
Page 59

Troubleshooting Aid
DVCPRO Upgrade Installation
59
VdrPanel will not start.
1. Corrupt PdrMovie data base
after creating a new file
system.
1. Open Windows NT Explorer. Delete
c:\pdrmovie_db directory, then shut down
and restart Windows NT. Try starting
VdrPanel again. The database will be
regenerated when VdrPanel is started
again.
Distorted audio.
1. Audio clock cables connected
incorrectly.
2. Wrong audio clock reference
source selection.
1. Check audio clock cabling using your
diagrams or by referring to “Connecting
Audio Clock and Sharcnet Cables” on
page 41.
2. Refer to “Using the Profile
Configuration Manager” in the Profile
Family User Manual.
Embedded audio signal is
missing or does not match the
video.
1. Incorrect input or output audio
mapping.
2. Sharcnet cables connected
incorrectly.
1. Refer to the PDR200 Audio section of
“Using the Profile Configuration Manager”
in the Profile Family User Manual.
2. Check sharcnet cabling using your
diagrams or by referring to “Connecting
Audio Clock and Sharcnet Cables” on
page 41.
Distorted video input.
1. Video router Output point
conflict.
2. Hardware fault
1. Verify the board is not using a video router
Output point shared with another board in
an adjacent slot. Refer to “Video Router
I/O Connections” on page 54.
2. Contact Grass Valley Group support.
No video output from one or two
channels of a video board.
1. Incorrect video router
configuration.
2. Not enough router Input point
connections in the slot for this
board.
3. Hardware fault.
1. Verify video router crosspoints. Refer to
the appropriate sections of the Profile
Family User Manual for the application
you are using.
2. Verify the board slot has enough video
router Input points to support the video
board. Refer to“Video Router I/O
Connections” on page 54.
3. Contact Grass Valley Group support.
Video channel displays the
wrong video in E to E and
playback.
1. Incorrect video router
configuration.
2. Video router Input point
conflict.
1. Verify video router crosspoints. Refer to
the appropriate sections of the Profile
Family User Manual for the application
you are using.
2. Verify the board is not using a video router
Input point shared with another board in
an adjacent slot. Refer to “Video Router
I/O Connections” on page 54.
Video channel displays the
wrong video in playback, but
looks fine in E to E.
1. Video router Input point
conflict.
1. Refer to “Restrictions When Using JPEG
Table 11. PDR 200 DVCPRO upgrade procedure troubleshooting table (Continued)
Problem
Possible Cause
Action