eMachines EM001 - Manual (Page 35)

25
First steps
If you have problems with your computer, try
these things first:
• Make sure that the power cord is
connected to your computer and an
AC outlet and that the AC outlet is
supplying power.
• If you use a power strip or surge
protector, make sure that it is turned on.
• If a peripheral device (such as a keyboard
or mouse) does not work, make sure that
all connections are secure.
• Make sure that your hard drive is not full.
• If an error message appears on the
screen, write down the exact message.
The message may help Customer Care in
diagnosing and fixing the problem.
• If you added or removed peripheral
devices, review the installation
procedures you performed and make
sure that you followed each instruction.
• If an error occurs in a program, see the
program’s printed documentation or the
online help.
Troubleshooting
Troubleshooting topics are listed in
alphabetical order.
Help
For more information about troubleshooting, click
Start
, then click Help and Support. Type troubleshooting in
the Search box, then press E
NTER
.