An audio cd does not produce sound, A dvd movie will not play – eMachines EM001 User Manual

Page 49

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39

•

Make sure that the drive is configured

correctly by following the instructions in

the drive documentation.

•

Reinstall the device driver.

An audio CD does not produce sound

•

Make sure that the disc label is facing up,

then try again.

•

Some music CDs have copy protection

software. You may not be able to play

these CDs on your computer.

•

Make sure that the volume controls are

turned up.

•

Make sure that the mute controls are

turned off.

•

Make sure that the speaker cables are

connected correctly and securely.

•

Shut down and restart your computer.

•

Clean the disc.

•

Reinstall the audio device drivers.

A DVD movie will not play

•

Make sure that you have a DVD drive.

•

Make sure that the disc label is facing up,

then try again.

•

Try a different disc. Occasionally discs are

flawed or become scratched and cannot

be read by the DVD drive.

•

Shut down and restart your computer.

•

Clean the disc.

•

Reinstall the device driver.

•

Make sure that the DVD program has

been installed on your computer.

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