The computer lock up – Epson 500 Series User Manual

Page 79

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3.

4.

5.

6.

7.

MakeSurethe monitor is set to correct input. Some monitors

can accept input from two sources.

If your LCD screen is displaying information, you may have

disabled the external monitor. Check your video utility

settings. If you experience flickering on an external monitor,

you may have to use the CLMODE utility to select a different

monitor type or video mode. See page 2-10 for more

information about the video utilities.

Remove any diskette from drive A, and turn off the computer

and the monitor. Check that the monitor's power cable is

securely connected to the monitor and to an electrical outlet.

Be sure monitor cable is properly

connected to both the

monitor and the computer. Then turn both power switches

back on.

If the monitor still does not work, turn off both the computer

and the monitor. Then check the electrical outlet for powr.

Plug a portable lamp into the outlet and turn it on to see if the

outlet supplies power.

If the outlet works and an image still does not appear on

your monitor when you turn on the computer, contact your

Authorized EPSON Servicer.

The Computer Lock Up

If the computer locks up and does not respond to your keyboard

entries, try the following:

1.

Wait a few minutes to see if the computer really is disabled.

Some operations take longer than others to perform. For

example, a spreadsheet program takes longer to recalculate an

entire spreadsheet than to record one figure. Also, programs

involving many calculations can take several minutes to

complete.

Troubleshooting A-7

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