Problem solving, Thermal cut-off – Eureka 3270 Series User Manual

Page 8

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Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Thermal Cut-Off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem Solving

Problem

Cause

Solution

Motor will not start.

Power plug

• Push plug securely into outlet, try another outlet or

check circuit breaker.

Vacuum does not clean
carpet or bare floor.

Dust cup and filter

• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but

a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.

No suction at the
end of hose.

Dust cup and filter

Hose

• Empty the dust cup, clean and/or change the filter.
• If picking up fine dust, the dust cup may not look full, but

a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.

• Remove clogs from the hose that restrict the airflow. Make

sure hose is replaced into hose retainer. Page 5

Power Paw

®

will not turn.

Rotating brush

• Check Power Paw for debris.

Vacuum is hard
to push.

Vacuum height setting

Belt

• Adjust knob to a higher position.

• Replace a worn, cut or out of shape belt. Page 4

Burning smell; brush
roll will not turn.

Belt

• Check brush roll for debris. Page 4

• Replace broken or out of shape belt. Page 4

Belt

• Replace a worn, cut or out of shape belt. Page 4

Hose

• Remove clogs from the hose that restrict the airflow.

Make sure hose is replaced into hose retainer. Page 5

Bare floor setting

• For bare floor cleaning, turn height adjustment knob to

bare floor position.

Carpet height setting

• For carpet cleaning, turn height adjustment knob to

another position.

Power switch

• Turn power switch to on ( I ).

Thermal cut-off

• See above.

Make sure vacuum is turned off and power cord is unplugged.

!

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