Problem solving, Problem cause solution – Eureka 2900 Series User Manual

Page 9

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9

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PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

CAUSE

SOLUTION

Motor will not start.

Electric Plug

q

Push plug securely into outlet.

q

Try another outlet.

q

Check circuit breaker.

Motor suddenly stops.

Thermal Cut Off

q

Page 2.

Does not clean the carpet or floor.

Filters

Dust Bag

Hose

Belt

Brushroll

q

Clean or replace the filters.

Hint: If picking up

fine dust, the filters may

not look dirty but a

fine substance tends to reduce suction when it

blocks the airflow through the filter(s). Page 5.

q

Replace the dust bag with a new dust bag.
Page 6.

q

Be sure the dust bag is properly seated into the
cleaner body. Page 6.

q

Be sure hose adapter is secure on back of
cleaner. Page 8.

q

Remove any blockages from the hose that

restricts the airflow. Page 8.

q

Check to see that the end of the hose is firmly

pressed into the hose retainer in the hood of
the vacuum.

q

Check base hose and long hose. Page 8.

q

Replace a broken, cut, loose or out of shape
belt.

q

Clean hair and thread from bristles and end
cap area. Replace brush roll if bristles are worn.

No suction at the end of hose.

Hose Adapter
Filters

Hose

Dust bag

q

Be sure hose adapter is secure. Page 8.

q

Clean or replace the filters.

Hint: If picking up

fine dust, the filters may not look dirty, but a

fine substance tends to reduce suction when it

blocks the airflow through the filters.

q

Remove any clogs from the hose that restricts

the airflow. Check base hose and long hose.

Page 8.

q

Change dust bag.

Headlight not working.

Light Bulb

q

Replace light bulb. Page 7.

Noise from the brush roll area.

Brush Roll

Belt

q

Remove hood and clean debris or items from
the brush roll area.

q

Replace a broken, cut, loose or out of shape
belt. Page 6.

Cleaner is hard to push.

Cleaner Height Setting

Belt

q

Put handle in operating position. Tilt the cleaner

back to raise the front wheels off floor. Then turn

the knob to a higher setting.

q

Replace a broken, cut, loose or out of shape
belt. Page 6.

Cleaner height knob will not turn

Cleaner Height Setting

q

Hint: Put handle in operating position. Tilt the

cleaner back to raise the front wheels off floor.

Then turn the knob.

Questions?

Call 1-800-282-2886 between 8 a.m. to 7:30
p.m., (CST), Monday - Friday and 10 a.m. to
6:30 p.m. (CST) Saturday and Sunday. Know
the model and serial numbers when you call.

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