Troubleshooting, Set up hp eprint via email (optional), Wireless network connection (wireless models only) – HP LaserJet Ultra M106w User Manual

Page 3: User guide, Check for firmware updates, Additional support resources, Enable hp web services (wireless models only)

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Wireless network connection (wireless models only)

Verify that the printer and wireless router are turned on and have power. Also make sure the wireless switch is turned on.

Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point

(wireless router).

Verify that the print driver is installed on the computer.

Verify that the computer and printer connect to the same wireless network.

For Mac, verify that the wireless router supports Bonjour.

Restart the wireless router.

Troubleshooting

User guide

The user guide includes printer usage and troubleshooting information. It is

available on the printer CD and on the Web:

User guide on the web

1. Go to

www.hp.com/support/ljM101

.

2. Select a printer or category from the list, and then click User Guides.

User guide from the printer CD

For Windows, the user guide is copied to the computer during the recommended

software installation.

Windows

®

XP, Windows Vista

®

, and Windows

®

7

Click Start, select Programs or All Programs, select HP, select the folder

for the HP printer, and then select Help.
Windows

®

8

On the Start screen, right-click an empty area on the screen, click All Apps

on the app bar, click the icon with the printer’s name, and then select Help.

Check for firmware updates

1. Go to

www.hp.com/support/ljM101

.

2. Select a printer or category from the list, and then click Drivers.
3. Select the operating system, and then click the Next button.
4. Select Firmware, and then click the Download button.

Additional support resources

For HP’s all-inclusive help for the printer, go to

www.hp.com/support/ljM101

:

Solve problems

Find advanced configuration instructions

Download software updates

Join support forums

Find warranty and regulatory information

Access mobile printing resources

To use HP ePrint via email, the printer must meet these requirements:
• The printer must be connected to wireless network and have Internet access.
• HP Web Services must be enabled on the printer, and the printer must be

registered with HP Connected.

Enable HP Web Services (wireless models only)

1. After the printer is connected to the HP Embedded Web Server (EWS), print a

configuration page and identify the printer IP address.

2. At the computer, open a web browser and enter the printer IP address into the

address line. The HP EWS opens.

3. Click the HP Web Services tab. If the network uses a proxy server do the

following:

• Select the Proxy Settings tab.
• Select the Check this box if your network uses a proxy server to access the

Internet check box.

• In the Proxy Server field, enter the proxy server address and port number,

and then click the Apply button.

4. Select the HP Web Services tab, and click the Enable button. The printer

configures the connection to the Internet, and then a message appears

indicating an information sheet will print

5. Click the OK button. An ePrint page prints out. On the ePrint page, look for the

e-mail address that is automatically assigned to the printer.

9.

Set up HP ePrint via email (optional)

Use HP ePrint via email to print documents by sending them as an email attachment to the printer’s email address from any email enabled device, even from devices that are not

on the same network.

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