Epson ELPDC02 - Manual (Page 38)

32 Solving Problems
Solving Problems with the
Remote Control
■ Make sure you are within 23 feet (7 m) of the document camera,
and within range of the document camera’s front or back sensor
(approximately 30° to the left or right and 15° above or below).
■ The remote control batteries may not be installed correctly or may
be low on power. Try changing the batteries as described on
page 7.
■ Dim the room lights and turn off any fluorescents. Make sure the
document camera is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the document camera’s
infrared receivers.
■ Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
Where to Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Electronic support services
Service Access
World Wide Web From the internet, you can reach EPSON’s product support at
http://support.epson.com. After selecting your product, you can access
troubleshooting information, download product documentation, and receive
technical advice through e-mail.
Presenters Online Access tips, templates, and training for developing successful presentations at
http://www.presentersonline.com.