Remote control error messages – Sony a7 II Mirrorless Camera with 28-70mm Lens User Manual

Page 35

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35

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D:\NORM'S JOB\SONY HA\SO17_STR-DH190_PMRF1\STR-DH190 (PMRF

01)\4726907121_GB\080TRU.fm

masterpage: Right

STR-DH190

4-726-907-

12

(1)

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• Correctly enter the same passkey that

was entered on the BLUETOOTH device.

Cannot make a BLUETOOTH
connection.

• The BLUETOOTH device you attempted to

connect does not support the A2DP
profile, and cannot be connected with
the receiver.

• Press BLUETOOTH to connect to the last

connected BLUETOOTH device.

• Turn on the BLUETOOTH function of the

BLUETOOTH device.

• Establish a connection from the

BLUETOOTH device.

• The pairing registration information has

been erased. Perform the pairing
operation again.

• While connected to a BLUETOOTH device,

this receiver cannot be detected.

• Erase the pairing registration information

of the BLUETOOTH device on the
BLUETOOTH device and perform the
pairing operation again.

The sound skips or fluctuates, or the
connection is lost.

• The receiver and the BLUETOOTH device

are too far apart.

• If there are obstructions between the

receiver and your BLUETOOTH device,
remove these or move the receiver
and/or device avoid them.

• If there is a device that generates

electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH device,
or a microwave oven nearby, move it
away.

The sound of your BLUETOOTH
device cannot be heard on the
receiver.

• Turn up the volume on your BLUETOOTH

device first, and then adjust the volume
using

+ on the remote control (or

VOLUME on the receiver).

Severe humming or noise.

• If there are obstructions between the

receiver and your BLUETOOTH device,
remove them or move the receiver
and/or device avoid them.

• If there is a device that generates

electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH device,
or a microwave oven nearby, move it
away.

• Turn down the volume of the connected

BLUETOOTH device.

The remote control does not
function.

• Point the remote control at the remote

control sensor on the receiver.

• Remove any obstructions between the

remote control and the receiver.

• Replace both of the batteries in the

remote control with new ones if they are
weak.

“PROTECT” appears on the display
panel.

The receiver will automatically turn off after
a few seconds. Check the followings:
Unplug the AC power cord (mains lead) and
let the receiver cool down for 30 minutes
while performing the following
troubleshooting:

– Disconnect all of the speakers.

– Check that the speaker wires are tightly

twisted on both ends.

– Check that the receiver is not covered

and ventilation holes are not blocked.

– Check that the nominal impedance of the

connected speakers fall within the
impedance range indicated on the rear
panel of the receiver.

After checking the above items and fixing
any problems, plug in the AC power cord
(mains lead) and turn on the receiver. If the
problem persists, consult your nearest
Sony dealer.

Remote control

Error messages

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