5 troubleshooting (faq), Troubleshooting (faq) -12 – Asus Republic of Gamers Swift 27" 4K HDR 160 Hz Gaming Monitor User Manual

Page 32

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3-12

Chapter 3: General Instructions

3.5

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the power button to check if the

monitor is in the ON mode.

• Check if the power cord is properly

connected to the monitor and the power

outlet.

The power LED lights white and there is no

screen image

• Check if the monitor and the computer are

in the ON mode.

• Make sure the signal cable is properly

connected the monitor and the computer.

• Inspect the signal cable and make sure

none of the pins are bent.

• Connect the computer with another

available monitor to check if the computer

is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness

settings via OSD.

Screen image bounces or a wave pattern is

present in the image

• Make sure the signal cable is properly

connected to the monitor and the

computer.

• Move electrical devices that may cause

electrical interference.

Screen image has color defects (white does

not look white)

• Inspect the signal cable and make sure

that none of the pins are bent.

• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select

the Color Temperature via OSD.

Brightness decreases after displaying HDR

content for a period of time

• Turn off the monitor by pressing the power

button and then turn on the monitor.

• Turn off the monitor by disconnecting the

power cord and then turn on the monitor.

• Reactivate the HDR function on your

device.

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