Dell SE2722H 27" 16:9 LCD Monitor User Manual

Page 60

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Troubleshooting

Stuck-on Pixels

• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can

occur in LCD technology.

• For more information on Dell Monitor Quality and Pixel

Policy, see Dell Support site at:

www.dell.com/pixelguidelines

.

Brightness
Problems

• Reset the monitor to Factory Settings (

Factory Reset

).

• Adjust brightness & contrast controls via OSD.

Geometric
Distortion

• Reset the monitor to Factory Settings (

Factory Reset

).

• Adjust horizontal & vertical controls via OSD.

Horizontal/Vertical
Lines

• Reset the monitor to Factory Settings (

Factory Reset

).

• Perform monitor self-test feature check and determine if

these lines are also in self-test mode.

• Check for bent or broken pins in the video cable

connector.

• Run the built-in diagnostics.

Synchronization
Problems

• Reset the monitor to Factory Settings (

Factory Reset

).

• Perform monitor self-test feature check to determine if

the scrambled screen appears in self-test mode.

• Check for bent or broken pins in the video cable

connector.

• Restart the computer in the safe mode.

Safety Related
Issues

• Do not perform any troubleshooting steps.
• Contact Dell immediately.

Intermittent
Problems

• Ensure that the video cable connecting the monitor to the

computer is connected properly and is secure.

• Reset the monitor to Factory Settings (

Factory Reset

).

• Perform monitor self-test feature check to determine if

the intermittent problem occurs in self-test mode.

Missing Color

• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the

computer is connected properly and is secure.

• Check for bent or broken pins in the video cable

connector.

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