Troubleshooting, Troubleshooting -3 – Lenovo ThinkVision 29" Ultrawide Monitor User Manual
Page 27
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before
calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words “Out of The system is set to a
If you are replacing an old
Range” are shown
display mode which is
monitor, reconnect it and
on the screen, and
not supported by the
adjust the display mode to
the power indicator monitor.
within the specified range for
is flashing white.
your new monitor.
If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer.
If these options do not work,
contact the Support Center.
The image quality
is unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable
is firmly plugged into the
system and monitor.
The color settings may
be incorrect.
Select another color setting
from the OSD menu.
The automatic image
setup function was
not performed.
Perform automatic image
setup.
The power
• The monitor’s
• Be sure the power cord is
indicator is not
power switch is not
connected properly.
lit and there is no
switched on.
• Be sure the outlet has
image.
• The power
cord is loose or
disconnected.
• There is no power at
the outlet.
power.
• Power on the monitor.
• Try using another power
cord.
• Try using another electrical
outlet.
Screen is blank and The monitor is in
• Press any key on the
power indicator is
Standby/Suspend
keyboard or move the
amber.
mode.
mouse to restore operation.
• Check the Power Options
settings on your computer.
Chapter 3 Reference information 3-3