Lenovo T24M-20 23.8" USB Hub Monitor - Manual (Page 34)

Reference information 3-7
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,
improper installation, usage not in accordance with product specifications and instructions, natural
or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:

Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.

Physical damage to covers, bezel, base and cables.

Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix A, “Service and
Support” on page A-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
61E9-GAR6-WW.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description Colour
Machine Type
Model (MTM)
5D11D00669
T24m-20 - 23.8 inch FRU Monitor
(HDMI)
Raven Black 62CD -GAR6-WW
5C11D00673 T24m-20 USB Type-C to C cable 1.8m Raven Black 62CD -GAR6-WW
5C11D00668 T24m-20 DP cable 1.8m Raven Black 62CD -GAR6-WW
5C11D00674 T24m-20 USB type C to A cable 1.8m Raven Black 62CD -GAR6-WW
5SE1D00670 T24m-20 - FRU Stand and Base Raven Black 62CD -GAR6-WW