The ribbon is caught in the printer – DNP DP-QW410 Photo Printer User Manual

Page 26

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26

Troubleshooting

The ribbon is caught in the printer

1

Pull the opening lever toward you to

open the printer unit’s top door.

2

Pull out the ribbon.

3

Cut the ribbon.

Carefully remove the ribbon that

remains inside the printer unit.

Platen

roller

Ribbon

The paper cannot be pulled out toward you (paper holder side)

1

If the paper cannot be pulled out toward

you (paper holder side), open the printer

unit’s top door and then pull out the paper

with the following procedure.

First remove the paper holder in the forward

direction and then cut off the part of the paper

that is jammed.

2

Remove the ribbon, insert a hand, and then

grip the leading edge of the paper and pull

it out toward you (direction of the arrow in

the figure on the right).

Wear a glove (without any fluff or powder on it)

to prevent injury to your hand.

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