Troubleshooting english, Problem cause action – Marshall Stanmore III Bluetooth Speaker System (Black) User Manual

Page 10

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STANMORE III - FULL ONLINE MANUAL

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PROBLEM

CAUSE

ACTION

Bluetooth connection
drops out

There is a strong
electric field
surrounding the
speaker. Items such
as microwave ovens,
wireless network
adapters, fluorescent
lights and gas cookers
use the same frequency
range as the Bluetooth
device. This may lead to
electrical disturbances.

Move the speaker to
another spot or turn off
or move the interfering
electronic device.

Erratic behaviour

The speaker is not
using the latest
firmware version.

Download the Marshall
Bluetooth app and
connect to the speaker.
Follow the in-app
instructions to ensure
that the speaker has the
latest firmware version.

There is a
software error.

Perform a factory reset
by pressing the media
control for more than 10
seconds. The speaker
needs to be set up
again, see the GETTING
STARTED instructions.

TROUBLESHOOTING ENGLISH

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