Case 3 — detected hardware error, Troubleshooting pre-boot checks with hp maxilife – HP KAYAK XU800 User Manual

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Your PC Workstation Does Not Start Correctly

Case 3 — Detected Hardware Error

Case 3 — Detected Hardware Error

When the power button is pressed, the hard disk drive or fan can be
heard, but the PC Workstation does not boot. The monitor remains
blank and the status LED is red.

Hard disk drive and fan can be heard.

Monitor remains blank.

Status LED is

RED

.

MaxiLife status panel displays an error message with a sad face

.

Press the power-off button and keep it pressed for about five seconds.
The PC Workstation will turn off.

NOTE

Before removing the cover, always switch off the display and PC Workstation.
Disconnect the power cord and any accessory cables. When checks have been
completed, close the PC Workstation and reconnect the power cord and accessory
cables. Verify that the PC Workstation boots correctly.

Troubleshooting Pre-Boot Checks With HP MaxiLife

NOTE

When the system is turned off, the power cord must remain plugged in to the PC
Workstation to provide power to the MaxiLife hardware monitoring device.

Symptom...

Check that...

Power-On-Self-Test (POST)
displays a processor test error on
the LCD status panel.

There is an installed processor(s).

Processor(s) is correctly installed in the processor slot(s).

Two installed processors have the same cache size (256 k).

Termination card is installed in processor slot 2 in a single processor system.

VRM is installed in the VRM socket in a dual processor system.

Power-On-Self-Test (POST) displays a memory test error.

Symptom...

Check that...

Symptom...

Check that...

Memory is correctly installed.

Memory modules are secured in
place with the two retaining clips.

Continuity Rambus modules or
memory modules are correctly
installed or not installed at all.

Case 3 — Detected Hardware Error is continued on the next page

CPU Socket

ERROR !

Memory Error

ERROR !

Contin Module

ERROR !

Yits.bok Page 13 Friday, December 17, 1999 11:33 AM

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