Starting hp diagtools – HP KAYAK XU800 User Manual

Page 46

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Troubleshooting with HP DiagTools

46

If you are running the diagnostics from a CD-ROM, then the following
settings must also be checked.

❒ In the Security menu, set all Hardware Protection items to “Enabled”

or “Unlocked” (if applicable). Ensure also that Booting from the
CD-ROM is enabled.

❒ In the Boot menu, the CD-ROM drive is configured to boot before the

hard disk drive in the Boot Device Priority List.

You will need the Administrator password to make any changes to the
above settings. It is also recommended that you make a note of any
changes to the Setup program.

Starting HP DiagTools

From the hard disk drive (HP Utility Partition):

1

Close all applications if you have not already done so.

2

Shut down the PC Workstation with the Restart option.

3

When the Kayak start-up logo appears, the following message will be
displayed for a few seconds:

“Press <F10> to start

hardware diagnostics or any other key to proceed”.

Press the

key to start HP DiagTools.

4

When DiagTools starts, it will display a welcome screen. Follow the
on-screen instructions to carry out the diagnostic tests. The different
available tests are described in page 47.

From either the Image Creation and Recovery CD-ROM or HP
DiagTools CD-ROM
:

1

Insert the CD-ROM into the CD-ROM drive and restart the computer.

2

Press the

key to select CD-ROM from the boot order list.

3

The PC Workstation will boot from the CD-ROM.
If you are using the Image Creation and Recovery CD-ROM, a
menu will be displayed. Select the option to run DiagTools.

4

When DiagTools starts, it will display a welcome screen. Follow the
on-screen instructions to carry out the diagnostic tests. The different
available tests are described below.

Yits.bok Page 46 Friday, December 17, 1999 11:33 AM

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