Instant download through fetch mail, Search for e-mails on the exchange server, Scheduled synchronization – HTC Touch HS S00 User Manual

Page 76

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1 Working With Company E-mails and Meeting Appointments

Working With Company E-mails and Meeting Appointments 1

Instant download through Fetch Mail

The Fetch Mail feature downloads an entire e-mail immediately without the

need for you to perform a full Send/Receive action. This limits the download

to just the e-mail message that you want and helps save data cost.

Requirement

Fetch Mail works for your device only if your company is using

Microsoft Exchange Server 2007 or higher.

1.

Tap Start > Messaging > Outlook E-mail.

2.

Tap an e-mail message to open it.

3.

By default, only the first few kilobytes of the message is shown. To

download the whole e-mail, finger-scroll to the end of the message

then tap Get the rest of this message.

4.

A “Downloading message” status appears. Wait for the remainder of

the message body to be downloaded.

Tip

For information about changing e-mail sync options such as the initial

download size limit for e-mail, see "Customize e-mail settings" in Chapter 7.

Note

When you receive an e-mail that contains a link to a document such as a PDF

or Microsoft Office document located on SharePoint or an internal file server,

you can tap the link to view the document on your device. You can view the

document only if you have a Microsoft Outlook account that synchronizes

with Microsoft Exchange Server 007 or later. Exchange Server must also

be set up to allow access to SharePoint document libraries or internal file

servers.

Search for e-mails on the Exchange Server

You can access messages that are not available on your device by searching

your Microsoft Exchange Server mailbox. The search results will be

downloaded and displayed in a Search Results folder.

Requirement

Your company must be using Microsoft Exchange Server 2007 or

higher.

1.

Tap Start > Messaging > Outlook E-mail.

2.

Tap Menu > Tools > Search Server.

3.

In the Look for text box, enter the search keyword.

4.

Choose the date range of messages to search from.

also immediately updated onto your device when these items have been

changed or new entries have been added on the Exchange Server. To make

Direct Push work, you need to have a GPRS connection on your device.
You need to perform a full synchronization between your device and the

Exchange Server first before Direct Push can be enabled.

Requirement

The Direct Push feature works for your device only if your company

is using Microsoft Exchange Server 2003 Service Pack 2 (SP2)

with Exchange ActiveSync or higher version.

To enable Direct Push via Comm Manager

1.

Tap Start > Programs > Comm Manager.

2.

On the Comm Manager screen, tap the Microsoft Direct Push button

to enable or disable the Direct Push function. When enabled, the ON

indicator is activated.

To enable Direct Push via ActiveSync

1.

In ActiveSync on your device, tap Menu > Schedule.

2.

Select As items arrive in the Peak times and Off-peak times boxes.

Scheduled synchronization

If you do not want to use Direct Push, you can set a regular schedule for

synchronizing Outlook e-mail and information.

1.

In ActiveSync on your device, tap Menu > Schedule.

2.

Select a shorter time interval in the Peak times box for you to be able

to receive e-mails more frequently. (Peak times which usually refer to

your working hours when e-mail volume is high).

3.

Select a longer interval in the Off-peak times box.

Tip

To set the days and hours that make up your peak and off-peak times, tap

Adjust peak times to fit your schedule.

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