HP 3070 B611 User Manual
Page 42
3.
Verify that the product is not paused or offline.
To verify that the product is not paused or offline
a. Depending upon your operating system, do one of the following:
•
Windows 7: From the Windows Start menu, click Devices and Printers.
•
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
•
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Either double-click the icon for your product or right-click the icon for your product and select See what’s
printing to open the print queue.
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer
Offline.
d. If you made any changes, try to print again.
4.
Verify that the product is set as the default printer.
To verify that the product is set as the default printer
a. Depending upon your operating system, do one of the following:
•
Windows 7: From the Windows Start menu, click Devices and Printers.
•
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
•
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default
Printer.
d. Try using your product again.
5.
Restart the print spooler.
To restart the print spooler
a. Depending upon your operating system, do one of the following:
Windows 7
•
From the Windows Start menu, click Control Panel, System and Security, and then Administrative
Tools.
•
Double-click Services.
•
Right-click the Print Spooler, and then click Properties.
•
On the General tab, next to Startup type, make sure that Automatic is selected.
•
If the service is not already running, under Service status, click Start, and then click OK.
Windows Vista
•
From the Windows Start menu, click Control Panel, System and Maintenance, Administrative
Tools.
•
Double-click Services.
•
Right-click the Print Spooler service, and then click Properties.
•
On the General tab, next to Startup type, make sure that Automatic is selected.
•
If the service is not already running, under Service status, click Start, and then click OK.
Windows XP
•
From the Windows Start menu, right click My Computer.
•
Click Manage, and then click Services and Applications.
Chapter 9
40
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