Installation troubleshooting, Windows – HP 3300 User Manual

Page 12

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english

installation troubleshooting

Windows

Use the information in this section if you have problems setting up your HP printer. If you
need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant.
See “viewing the onscreen user’s guide” on page 4 of this reference guide for instructions.

• Auto-run is disabled.
• The computer cannot find the

autorun.exe program on the
CD-ROM.

The installation program will
not automatically start when
the CD is inserted.

1.Insert the printer software CD into the

computer’s CD-ROM drive. Be careful to
position the CD correctly.

2.Select

Start

>

Run

, then click

Browse

.

3.Browse to the CD-ROM icon.
4.Click the

setup.exe

file, then click

Open

.

5.The setup.exe file appears in the Run

dialog box. Click

OK

.

6.Follow the onscreen instructions to install

the printer software.

what is the problem?

possible causes...

to solve the problem...

XbowRG.book Page 8 Friday, March 1, 2002 3:42 PM

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