Document Outline

• Contents
• Get started
  • Accessibility
  • HP EcoSolutions (HP and the Environment)
  • Understand the printer parts
    • Front view
    • Printing supplies area
    • Back view
  • Use the printer control panel
    • Overview of buttons and lights
    • Control panel display icons
    • Change printer settings
      • Select the mode
      • Change printer settings
  • Select paper
    • Recommended papers for printing
    • Recommended papers for photo printing
    • Tips for selecting and using paper
  • Load paper
    • Load standard-size paper
    • Load envelopes
    • Load cards and photo paper
    • Load custom-size paper
  • Insert a memory device
  • Install the accessories
    • Install the automatic two-sided printing accessory (duplexer)
    • Install Tray 2
    • Configure trays
    • Turn on accessories in the printer driver
      • To turn on accessories (Windows)
      • To turn on accessories (Mac OS X)
  • Maintain the printer
    • Clean the exterior
  • Update the printer
    • Update the printer using the embedded web server
    • Update the printer using the printer control panel
  • Open the printer software (Windows)
  • Turn the printer off
  • Restore factory defaults
• Print
  • Print documents
    • Print documents (Windows)
    • Print documents (Mac OS X)
  • Print brochures
    • Print brochures (Windows)
    • Print brochures (Mac OS X)
  • Print on envelopes
    • Print on envelopes (Windows)
    • Print on envelopes (Mac OS X)
  • Print photos
    • Print photos on photo paper (Windows)
    • Print photos on photo paper (Mac OS X)
    • Print photos from a memory device
  • Print on special and custom-size paper
    • Print on special or custom-size paper (Windows)
    • Print on special or custom-size paper (Mac OS X)
    • Set up custom sizes (Mac OS X)
  • HP ePrint
  • HP Wireless Direct
    • Turn on HP wireless direct printing
    • Print from a wireless-capable mobile device
    • Print from a wireless-capable computer
      • Print from a wireless-capable computer (Windows)
      • Print from a wireless-capable computer (Mac OS X)
  • Print on both sides (duplexing)
  • View Print Resolutions
• Web Services
  • What are Web Services?
    • HP ePrint
    • Printer Apps
  • Set up Web Services
    • Set up Web Services using the HP printer software
    • Set up Web Services using the printer’s control panel
    • Set up Web Services using the embedded web server
  • Use Web Services
    • HP ePrint
      • Print using HP ePrint
      • Find the printer's email address
      • Turn off HP ePrint
    • Printer Apps
      • Use Printer Apps
      • Manage Printer Apps
      • Turn off Printer Apps
  • Remove Web Services
• Work with ink cartridges
  • Information on ink cartridges and the printhead
  • Check the estimated ink levels
  • Printing with black or color ink only
  • Replace the ink cartridges
  • Store printing supplies
  • Anonymous Usage Information Storage
• Solve a problem
  • HP support
    • Obtain electronic support
    • HP support by phone
      • Before you call
      • Phone support period
      • After the phone support period
  • General troubleshooting tips and resources
  • Solve printer problems
    • The printer shuts down unexpectedly
    • Alignment fails
    • The printer is not responding (nothing prints)
    • The printer prints slowly
    • The printer is making some unexpected noises
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
  • Print quality troubleshooting
  • Solve paper-feed problems
  • Solve problems using Web Services and HP websites
    • Solve problems using Web Services
    • Solve problems using HP websites
  • Solve memory device problems
    • The printer cannot read the memory device
    • The printer cannot read photos on the memory device
  • Solve Ethernet network problems
    • General network troubleshooting
  • Solve wireless problems
    • Basic wireless troubleshooting
      • Step 1 - Make sure the wireless (802.11) light is turned on
      • Step 2 - Restart components of the wireless network
      • Step 3 - Run the Print Wireless Network Test
    • Advanced wireless troubleshooting
      • Step 1 - Make sure your computer is connected to your network
      • Step 2 - Make sure that the printer is connected to your network
      • Step 3 - Make sure your computer is not connected to your network over a Virtual Private Network (VP ...
      • Step 4 - Make sure the printer is online and ready
      • Step 5 - Make sure the wireless version of the printer is set as the default printer driver (Windows ...
      • Step 6 - Check to see if the firewall software is blocking communication
    • After resolving the problems
  • Configure your firewall software to work with the printer
  • Solve printer management problems
    • Embedded web server cannot be opened
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • HP software installation suggestions
  • Solve network problems
  • Understand the Printer Status Report
  • Printhead maintenance
    • Clean the printhead
    • Calibrate the linefeed
    • Align the printhead
    • Reinstall the printhead
  • Understand the network configuration page
  • Clear jams
    • Clear paper jams
    • Avoid paper jams
• Technical information
  • Warranty information
    • Hewlett-Packard limited warranty statement
    • Ink cartridge warranty information
  • Printer specifications
    • Physical specifications
    • Product features and capacities
    • Processor and memory specifications
    • System requirements
    • Network protocol specifications
    • Embedded web server specifications
    • Paper specifications
      • Understand specifications for supported paper
      • Set minimum margins
      • Guidelines for printing on both sides of a page
    • Print specifications
    • Web Services specifications
      • HP ePrint
      • Printer Apps
    • HP website specifications
    • Environmental specifications
    • Electrical specifications
    • Acoustic emission specifications
    • Memory device specifications
      • Memory card specifications
      • USB flash drives
  • Regulatory information
    • FCC statement
    • Notice to users in Korea
    • VCCI (Class B) compliance statement for users in Japan
    • Notice to users in Japan about the power cord
    • Noise emission statement for Germany
    • European Union Regulatory Notice
    • GS Declaration (Germany)
    • Regulatory information for wireless products
      • Exposure to radio frequency radiation
      • Notice to users in Brazil
      • Notice to users in Canada
      • Notice to users in Taiwan
      • Notice to users in Mexico
      • Notice to users in Japan
    • Regulatory model number
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Power consumption
    • Chemical Substances
    • Battery information
      • Battery disposal in the Netherlands
      • Battery disposal in Taiwan
      • California Perchlorate Material Notice
    • RoHS notices (China only)
    • Restriction of hazardous substance (Ukraine)
  • Third-party licenses
• HP supplies and accessories
  • Order printing supplies online
  • Supplies
    • Ink cartridges and printheads
    • HP paper
• Network setup
  • Change basic network settings
    • View and print network settings
    • Turn the wireless radio on and off
  • Change advanced network settings
    • Set link speed
    • View IP settings
    • Change IP settings
    • Configure the printer’s firewall settings
      • Creating and using firewall rules
    • Reset network settings
  • Set up the printer for wireless communication
    • Before you begin
    • Set up the printer on your wireless network
      • Set up the printer using the HP printer software
      • Set up the printer using the Wireless Setup Wizard
      • Set up the printer using WiFi Protected Setup (WPS)
      • Set up the printer using the embedded web server (EWS)
    • Change the connection type
    • Test the wireless connection
    • Guidelines for ensuring wireless network security
      • Overview of security settings
      • Add hardware addresses to a wireless router (MAC filtering)
      • Other wireless security guidelines
    • Guidelines for reducing interference on a wireless network
  • Uninstall and reinstall the HP software
    • Windows
    • Mac OS X
• Printer management tools
  • Toolbox (Windows)
  • HP Utility (Mac OS X)
  • Embedded web server
    • About cookies
    • To open the embedded web server
    • Embedded web server features
  • Product security features
    • Assign an administrator password in the embedded web server
    • Control panel lock
    • Disable unused protocols and services
    • Administrator settings
    • Color access control
    • Protected protocols – HTTPS
    • Firewall
    • Syslog
    • Certificates
    • Signed firmware
    • Wireless authentication
• Index