Document Outline

• PN S000387A, Version A
• Copyright
• Revisions
• Trademarks
• Patents
• World Headquarters
• Technical Support
• Country By Email By Phone
• Chapter 1 – Introduction
  • Features
  • Technical Specifications
• Chapter 2 – Installation
  • Safety Warnings
  • Step 1: Change the Internal Jumpers
    • Opening the Modem
    • Location of the Jumpers
    • Changing the Dial-Up/Leased-Line Jumper
    • Changing the Voice Jumper
  • Step 2: Connect the Modem to Your PC
    • Connect the Modem to Your PC
    • Connect the Modem to the Telephone Line
    • Connect the Two-Wire Leased Line (Leased Line Only)
    • Connect the Modem to a Phone (Optional)
    • Connect a Microphone (Voice Option)
    • Connect Speakers (Voice Option)
    • Connect the Modem to the AC Power Outlet
    • Power-On Test
  • Step 3: Install the Modem Driver
    • Installing the Modem Driver
  • Step 4: Configure the Modem for Your Country or Region – Global Product Only
    • Using the Global Wizard to Configure Your Modem
    • Using AT Commands to Configure Your Modem
      • Example: Country/Region AT Command (hexadecimal) Result code (decimal)
• Chapter 3 – Operation
  • About the Front Panel
  • Leased-Line Operation
    • Setup
  • Connecting to the Internet
  • Basic Procedure
  • Setup
    • Changing the Setup Password
    • Changing the Remote Escape Character
• Chapter 5 – Callback Security
  • Changing the Setup Password
  • Turning Callback Security On and Off
  • Setting Callback Security Message Parity
  • Assigning Callback Passwords and Phone Numbers
  • Calling Procedures
    • Password-Only Callback
    • Number-Entry Callback
    • Extension-Entry Callback
    • Direct Connection
    • Callback Security Commands
  • Callback Assignments Form
• Chapter 6 – Troubleshooting
  • None of the Indicators Light
  • The Modem Does Not Respond to Commands
  • The Modem Cannot Connect When Dialing
  • The Modem Disconnects While Online
  • Modem Cannot Connect When Answering
  • File Transfer Is Slower Than It Should Be
  • Data Is Being Lost
  • There Are Garbage Characters on the Monitor
  • The Modem Doesn’t Work with Caller ID
  • Fax and Data Software Can’t Run at the Same Time
• Chapter 7 – Warranty, Service, and Technical Support
  • Multi-Tech Warranty Statement
  • Repair Procedures for U.S. and Canadian Customers
  • Repair Procedures for International Customers (Outside U.S.A. and Canada)
  • Repair Procedures for International Distributors
  • Replacement Parts
• Appendix A – Upgrading the Modem’s Firmware
  • Upgrade Overview
    • Step 1: Identify the Modem Firmware
    • Step 2: Identify the Current Firmware Version
    • Step 3: Download the Upgrade File
    • Step 4: Extract the Upgrade Files
    • Step 5: Clear Your Stored Parameters
    • Step 6: Upgrade the Modem’s Firmware
    • Step 7: Restore Your Parameters
• Appendix B – Regulatory Compliance
  • FCC Part 15 Regulation
  • FCC Part 68 Telecom
  • Fax Branding Statement
  • Canadian Limitations Notice
  • Industry Canada
  • EMC, Safety and R&TTE Directive Compliance
  • International Modem Restrictions
  • New Zealand Telecom Warning Notice
  • South African Statement
• Appendix C – Waste Electrical and Electronic Equipment
• Appendix D – Installing a Modem under Linux
  • Standard Linux Serial Port Definitions
  • Installation
  • Setup
  • Using the Terminal Program Minicom to Verify Operation
  • Using the Modem to Call the Internet
  • Calling the ISP
  • Answering Calls
• Appendix E – Connecting to a Cisco Router
  • Connecting to a Cisco Router Console Port
  • Step 1: Configure the Modem for your Country or Region
  • Step 2: Configure for Callback Security in Direct Connect Mode
  • To Turn Direct Connect Callback Security On and Off
  • To Set the Parity of the Callback Security Messages
  • To Assign Callback Passwords
  • To Call a Modem Configured for Callback Security
    • Console Port Connections
    • Remote Configuration
• Appendix F – C-ROHS HT/TS Substance Concentration
• Index