Document Outline

• Table of Contents
• Your Polycom Telephone
  • Introduction
    • Accessing Phone Features
    • In This Manual
  • Telephone Description
  • Polycom Telephone Features Table
  • Moving Your Telephone
• Basic Phone Features
  • Adjusting the Volume
  • Answering a Call
    • …using the Phone
  • Answering a Second Call (Call Waiting)
  • Hanging Up
  • Dial Tone and Ringer Patterns
  • Making an External Call
    • …using the Handset
    • …using the Speakerphone
    • …using the Phone Keypad
  • Making an Internal Call
  • Using a Headset
  • Using the Speakerphone
    • To Answer a Call using the Speakerphone
    • To End a Call on the Speakerphone
    • Adjusting the Speakerphone Volume
    • Speakerphone Troubleshooting
• PressOne Telephone Features
  • Feature Activation Digit
  • Abbreviated Dial
    • Creating an Abbreviated Dial Code
    • Using an Abbreviated Dial Code
    • Modifying an Abbreviated Dial Code
    • Deleting an Abbreviated Dial Code
    • Verifying an Abbreviated Dial Number
  • Anonymous Call Rejection
    • Enabling Anonymous Call Rejection
    • Disabling Anonymous Call Rejection
  • Authorization Code Calling
  • Billing Codes
    • …using the Phone
    • …using Star Codes
  • Blind Transfer
  • Call Back Queuing
  • Call Block (Selective Call Rejection)
    • Enabling/Disabling Call Block
    • Blocking Number of Last Call Received
    • Adding Numbers to Call Block List
    • Listing Blocked Numbers
    • Deleting Numbers from Call Block
  • Call Forward (All Calls)
    • Enabling Call Forward (All)
      • …using the Phone
      • …using Star Codes
    • Disabling Call Forward (All)
      • …using the Phone
      • …using Star Codes
  • Call Forward (Busy)
    • Enabling Call Forward (Busy)
    • Disabling Call Forward (Busy)
  • Call Forward (No Answer)
    • Enabling Call Forward (No Answer)
    • Disabling Call Forward (No Answer)
  • Call Pickup
    • Directed Call Pickup
      • …using the Phone
      • …using Star Codes
    • Group Call Pickup
      • …using the Phone
      • …using Star Codes
  • Call Return
  • Call Trace
  • Call Waiting
    • Answering the Second Call
    • Switching Between Held Calls
  • Call Waiting with Caller ID
  • Call Waiting with ID Manager
  • Caller ID Block
  • Conference
    • Conference Call Tips
  • Dial Tone and Ringer Patterns
  • Direct Extension Assignment
    • Programming a Guest Phone
    • Re-establishing the Guest Phone
    • Re-establishing Your Old Phone
  • Do Not Disturb
    • Tips for using Do Not Disturb
    • Enabling/Disabling Do Not Disturb
      • …using the Phone
      • …using Star Codes
  • Group Speed Dial
  • Hold
  • Hold-on Queuing
  • Hunt Groups
  • Intercom
  • Meet-Me Conference
    • Joining a Meet-Me Conference
      • To join a Meet-Me Conference
      • Dialing In Too Early
      • Entering an Incorrect ID
      • Extending the Conference Duration
      • Roll Call
      • Adding More Ports to an Active Meet-Me Conference
      • Dropping a Conference Call
    • Scheduling a Meet-Me Conference
    • Canceling a Meet-Me Conference
    • Modifying a Meet-Me Conference
    • Getting a List of Meet-Me Conferences
  • MultiLine Call Park
    • Parking a Call
    • Retrieving a Parked Call
  • Music on Hold
  • Mute
  • Night
  • On-hook Dialing
  • One-Touch Transfer
  • Permanent Caller ID Block Release
  • Phone Configurator
    • Assigning Your Phone Number to Your Phone
    • IP Address/Phone Number Announcement
    • Changing the Extension Number
  • Priority Call
    • Enabling/Disabling Priority Call
    • Adding Members to the Priority Call List
    • Listing Priority Call Members
    • Deleting Priority Call Members
  • Queue/ACD (Automatic Call Distribution)
    • Finding Your Queues
    • Logging Into/Out of Queues
    • Answering Calls from Queues
    • Viewing Calls-in-queue Information
  • Redial
    • …using the Phone
    • …using Star Codes
  • Release
  • Remote Access to Call Forwarding
    • Setting or Changing Remote Forwarding
    • Canceling Remote Forwarding
  • Remote Phone
    • Dial-in Setup of Remote Phone
    • Deactivating Dial-up Remote Phone
    • Web Portal Setup of Remote Phone
    • Deactivating Remote Phone via Web Portal
  • Selective Call Forward
    • Enabling/Disabling Selective Call Forward
    • Entering the Forwarding Destination Number
    • Identifying the Forwarding Destination Number
    • Adding Forwarded Phone Numbers
    • Listing Forwarded Phone Numbers
    • Deleting Forwarded Phone Numbers
  • Speaker
  • Speed Dial
    • Programming a Speed Dial Button
    • Using a Speed Dial Button
      • Identifying the Number Assigned to a Speed Dial Button
    • Modifying a Speed Dial Number
    • Deleting a Speed Dial Number
  • Star Codes
  • Transfer
• Voice Mail Features
  • Menus and Commands
  • Accessing Your Voice Mail
    • …from your phone
    • …from any other internal phone
    • …from any outside touchtone phone
    • …from the email program on your PC
  • Using Controls While Playing Messages
    • Rewind/Fast Forward
    • Skip to the Beginning of a Message
    • Skip to the End of a Message
    • Pause Play of a Message
  • Composing Messages before Sending
    • Compose and Send a Message
  • Marking a Message as Urgent
  • Changing Your Password
  • Skipping the Mail Menu to Hear Messages
  • Returning to the Auto Attendant or Operator
  • Zeroing Out to a Custom Operator
  • Replaying a Message
  • Saving a Message
  • Skipping to the Next Message
  • Deleting a Message
  • Forwarding a Message to Another Mailbox
  • Replying to a Message
  • Dialing Back a Caller
  • Sending a Message Directly to an Extension
  • Recording Personalized Mailbox Greetings
  • Listening to Your Greetings
  • Receiving Pager Notification
    • What You Receive on Your Pager/Cell Phone
  • Managing Distribution Groups
    • Available Options
    • Creating a New Group
    • Editing or Modifying a Group
      • List all members:
      • Add a member:
      • Delete a member:
      • Play the name of the group:
      • Change the name of the group
    • Deleting a Group
    • Listening to a List of Distribution Groups:
  • Exiting the Voice Mail System
• Set Up Outlook for TAPI
  • Using TAPI to Call from Outlook
  • Installing the TAPI Support Software
  • Configuring Windows for TAPI
  • Configuring Outlook to Use TAPI
• Index
  • Numerics
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • Z