Music on hold, Mute, Night – Polycom 400 User Manual

Page 52: Music on hold mute night

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Polycom Telephone User Guide

VocalData Telephone Features

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1.

Take the phone off-hook by doing one of the following:

Press the Speaker button

Press the linebutton

Pickup the handset.

2.

Dial the call ID number of the parked call you wish to retrieve.

3.

Speak with the parked caller.

Music on Hold

Your telephone provides crystal clear voice conversations.
However, if you listen to music on hold, you may notice that some
types of music sound slightly distorted. This is normal.
The PressOne system has been optimized to transmit and receive
speech; music contains a variety of sounds that are considerably
higher and lower in pitch than the human voice, so some of these
musical sounds are not included in the audio signal.

Mute

Your system administrator may configure a Mute soft key on your
phone. Press the Mute button to turn off the speakerphone/handset
microphone during a conversation. This way, you can converse
with someone else in your office and the party on the phone will not
be able to hear the conversation. Press the Mute button again to
turn the handset microphone back on.

Night

The Night feature lets you determine where calls will be routed
based on the time of day and day of the week. Typically, this feature
is assigned to the receptionist’s or attendant’s telephone (usually
the company’s main number) and is used when the attendant
leaves the office and wants the automated attendant to answer
calls. You can switch to the “night” or “after hours” mode during the
day or to the “day” mode after hours.

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