Document Outline

• Ultra™ Enterprise™ 6000/5000/4000 Systems Manual
• Contents
  • 1. Product Overview 1-1
  • 2. Safety Precautions and Tools Requirements 2-1
  • 3. CPU/Memory Boards and Components 31
  • 4. I/O Boards and Components 41
  • 5. Disk Boards and Components 51
  • 6. Clock Board 61
  • 7. Power Supplies 71
  • 8. Internal SCSI and Storage Devices 81
  • 9. Troubleshooting Overview 91
  • 10. Flow Diagrams for Troubleshooting 101
  • 11. Safety and Tools 111
  • 12. Powering Off and On 121
  • 13. Preparing for Service 131
    • A. Specifications A1
    • B. Functional Description B-1
    • C. SCSI Devices C-1
    • D. Rules for System Configuration D-1
    • E. Non-Chassis Field Replaceable Units (FRUs) E-1
    • F. Illustrated Parts Breakdown (IPB) F-1
    • G. Connectors G-1
• Figures
• Tables
  • Preface
• How This Book Is Organized
• UNIX Commands
• Typographic Conventions
• Shell Prompts
• Related Documents
• Ordering Sun Documents
• Sun Welcomes Your Comments
• Notes, Cautions, and Warnings
  • Part1— Product Description
    • Product Overview
  • 1
• 1.1 Standard Features
  • Figure11 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure
  • Figure12 Enterprise 6000/5000 System Cabinet (Front View)
  • Figure13 Bezels for Cabinet System - Three Examples
  • Figure14 Enterprise 6000/5000 System Cabinet (Rear View)
  • Figure15 Enterprise 4000 System
• 1.2 Basic Definitions
  • Table11 Definitions of Terms
• 1.3 Internal Options
  • Table12 Internal Options for the Ultra Enterprise Server Systems
  • Safety Precautions and Tools Requirements
  • 2
• 2.1 Safety Precautions
  • Table21 Safety Precautions
• 2.2 Symbols
• 2.3 Tools Required
  • Part2— System Components
    • CPU/Memory Boards and Components
  • 3
• 3.1 Handling Boards and Assemblies
• 3.2 Filler Panels and Load Boards
  • Figure31 Filler Panel (Enterprise 5000/4000 Only)
  • Figure32 Load Board (Enterprise 6000 Systems Only)
• 3.3 Hot-Plug Feature
• 3.4 CPU/Memory Boards
  • Figure33 CPU/Memory Board Simplified Block Diagram
  • 3.4.1 Removing a Board
    • 3.4.1.1 Removing a Board from a Powered On System
      • 1. Ensure that the board has been disabled by the ASR software. See Section3.3, “Hot-Plug Feature.”
      • 2. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
        • Figure34 Unlocking and Locking Quarter-Turn Access Slots
      • 3. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...
        • Figure35 CPU/Memory Board
      • 4. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...
    • 3.4.1.2 Removing a Board from a Nonpowered On System
      • 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
      • 2. Pull the ends of both extraction levers outward simultaneously to release the board from the c...
      • 3. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...
  • 3.4.2 Installing a Board
    • 3.4.2.1 Board Slot Selection
      • .
        • Figure36 Enterprise 6000 Board Locations
        • Figure37 Enterprise 5000/4000 Board Locations
    • 3.4.2.2 Cooling and Power Issues
    • 3.4.2.3 Powered or NonPowered On System
      • 1. Carefully insert the board (component side down if in front; component side up if in the rear)...
        • Figure38 Board Replacement
      • 2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and th...
      • 3. Push the board into the card cage, then simultaneously press both extraction levers to seat th...
      • 4. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...
      • 5. Once the board has been installed, a message similar to the following will be displayed on the...
      • 6. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...
  • 3.4.3 UltraSPARC Modules
  • 3.4.4 Handling Precautions
    • Figure39 UltraSPARC Module Connector Detail
    • 3.4.4.1 Removing a Module
      • Figure310 Ultra SPARC Module Connector Detail
      • 1. Use the procedures in Section3.4.1, “Removing a Board,” to remove the applicable CPU/Memory b...
      • 2. Use a 3/32 Hex driver to loosen all screws on each of the compression connectors on the module...
      • 3. Lift the module straight up, off the board mating surface and the single standoff that locks t...
        • Figure311 UltraSPARC Module Removal and Replacement
      • 4. Place the module in an antistatic bag.
    • 3.4.4.2 Installing a Module
      • 1. Take the UltraSPARC module out of the protective packaging and inspect for dust on the connect...
      • 2. Remove the applicable CPU/Memory board as indicated in Section3.4.1, “Removing a Board.”
      • 3. Inspect the board module mating surface. If the surface requires cleaning, use a dry, stiff to...
      • 4. Align the module over the two board receptacles using the single standoff as well as the align...
      • 5. Holding the module by the edges, rest it on the board standoff, aligning the compression conne...
      • 6. Tighten the 3/32 hex screws of the module in two stages:
        • a. Tighten to 3 inch-pounds in the tightening sequence as follows:
        • b. Tighten to 6 inch-pounds in the same tightening sequence.
          • Figure312 Tightening Compression Connector Screws
      • 7. Use the procedures in Section3.4.2, “Installing a Board,” to replace the applicable CPU/Memor...
  • 3.4.5 Memory Modules (SIMMs)
    • Figure313 Layout of CPU/Memory Board
    • Table31 SIMM vs. DRAM
    • 3.4.5.1 Removing a Memory Module
      • 1. Remove the CPU/Memory board from which the SIMM is to be removed. See Section3.4.1, “Removing...
      • 2. Attach a wrist strap and place an antistatic surface next to the system.
      • 3. Locate the slot for the SIMM you need to replace.
      • 4. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connec...
        • Figure314 Ejecting a SIMM
      • 5. Holding the SIMM by its edges, remove it from the slot and place it on an antistatic surface.
    • 3.4.5.2 Installing a Memory Module
      • Requirements
      • Maximizing Performance
        • 1. Install one bank on each board before installing the second bank on any board.
        • 2. Begin with the largest density banks first (128 Mbyte SIMMs), continue with medium sized banks...
        • 3. If there is remaining memory, start filling the second banks on the boards in the same order a...
      • Installation
        • 1. Place the CPU/Memory board on which the SIMM is to be installed on an antistatic mat.
        • 2. Carefully remove the new SIMM from its protective packaging and place it on an antistatic surf...
        • 3. Press down on the ejector levers atboth ends of the SIMM connector slot that will receive the...
        • 4. Align the SIMM with the slot.
        • 5. Place your thumbs on the top edge of the SIMM and push the SIMM firmly into its connector.
        • 6. Lock the SIMM in place by pushing both ejector levers into the upright position.
        • 7. Install the CPU/Memory board and detach the wrist strap.
        • 8. As you reboot the system, watch for the system banner to verify that the new memory isrecogni...
          • Figure315 Orienting a SIMM
          • Figure316 Installing a SIMM
        • I/O Boards and Components
        • 3
• 3.1 Handling Boards and Assemblies
• 3.2 Filler Panels and Load Boards
  • Figure31 Filler Panel (Enterprise 5000/4000 Only)
  • Figure32 Load Board (Enterprise 6000 System Only)
• 3.3 SCSI Termination
  • Figure33 SCSI Terminator
• 3.4 Hot-Plug Feature
• 3.5 I/O Boards
  • 3.5.1 tpe-link-test? Variable
    • Figure34 SBus I/O Board Components Locations
    • Figure35 Graphics I/O Board Components Locations
    • Figure36 SBus I/O Board Simplified Block Diagram
    • Figure37 Graphics I/O Board Simplified Block Diagram
  • 3.5.2 Removing a Board
    • 3.5.2.1 Removing a Board from a Powered On System
      • 1. Ensure that the board has been disabled by the ASR software. See Section3.4, “Hot-Plug Feature.”
      • 2. Unfasten any cable connectors from the front panel and set them aside.
      • 3. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
        • Figure38 Unlocking and Locking Quarter-Turn Access Slots
      • 4. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...
        • Figure39 I/O Boards
      • 5. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...
    • 3.5.2.2 Removing a Board from a Nonpowered On System
      • 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
      • 2. Unfasten any cable connectors from the front panel and set them aside.
      • 3. Pull the ends of both extraction levers outward simultaneously to unseat the board from the ce...
  • 3.5.3 Installing a Board
    • 3.5.3.1 Board Slot Selection
      • .
        • Figure310 Enterprise 6000 Board Locations
        • Figure311 Enterprise 5000/4000 Board Locations
    • 3.5.3.2 Cooling and Power Issues
    • 3.5.3.3 Powered or Nonpowered On System
      • 1. Carefully insert the board (component side down if in front; component side up if in the rear)...
        • Figure312 Board Replacement
      • 2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and th...
      • 3. Push the board into the card cage, then simultaneously press both extraction levers to seat th...
      • 4. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...
      • 5. Replace or connect all necessary cables to the front of the board.
      • 6. Terminate the board SCSI connector if required, see above note.
      • 7. Once the board has been installed, a message similar to the following will be displayed on the...
      • 8. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...
  • 3.5.4 SBus Cards
    • Figure313 I/O Board SBus Card Locations
    • 3.5.4.1 Plastic Standoffs
      • Figure314 Locking and Unlocking Standoffs
    • 3.5.4.2 Removing an SBus Card
      • 1. Use the procedures in Section3.5.2, “Removing a Board,” to
      • 2. Use Figure313 to locate the card to be removed.
      • 3. Remove the two screws that secure the SBus card to the back panel.
      • 4. Unlock the SBus card by pulling up the tips of the two standoffs.
      • 5. Hold the card by the edges near the connector and gently rock the card back and forth to loose...
      • 6. Lift the SBus card from the socket at an angle while guiding the face plate out from the back ...
        • Figure315 Removing or Installing an SBus Card
      • 7. Place the SBus card in an antistatic bag.
      • 8. If the SBus card is not immediately replaced, install a filler panel (part number 340-2305) on...
      • 9. Replace the I/O board. Use the procedures in Section3.5.3, “Installing a Board.”
    • 3.5.4.3 Preparing to Install an SBus Card
      • 1. Attach a wrist strap and take the SBus card out of the protective packaging and place the SBus...
      • 2. Remove the adapter bracket from the SBus card rear panel.
        • Figure316 SBus Card Rear Panel with Adapter
      • 3. Remove the black plastic card retainer shipped with the card.
        • Figure317 Card Retainer
      • Link Integrity Test
        • 1. Ensure that the SBus card is on an antistatic mat.
        • 2. For DSBE/S and FSBE/S cards: remove the two outer retaining screws (see Figure318), but do N...
        • 3. For DSBE/S and FSBE/S cards, configure jumper J0302 for Link Integrity Test functionality. See...
          • a. Put the shunt over both pins to disable the Link Integrity Test. See Figure320 “Disabled.”
          • b. Put the shunt in one pin to enable the Link Integrity Test. See Figure320 “Enabled.”
            • Figure318 DSBE/S SBus Card
            • Figure319 FSBE/S SBus Card
            • Figure320 Disabling and Enabling the Link Integrity Test
    • 3.5.4.4 Installing an SBus Card
      • 1. Use the procedures in Section3.5.2, “Removing a Board,” to
      • 2. Use Figure313 to locate the SBus connector for the card that is to be installed.
      • 3. If a filler panel covers the back panel SBus slot, remove the two screws and detach the filler...
      • 4. Unlock the tip insert of the two standoffs for the SBus slot.
      • 5. Attach a wrist strap and take the SBus card out of the protective packaging. Inspect the pins ...
      • 6. Hold the SBus card at an angle and guide the SBus card face plate under the springfingers and ...
      • 7. Hold the card by the edges nearest the SBus connector and place the card over the two standoffs.
      • 8. Hold the SBus card by the edges near the connector and firmly but gently press the card down u...
      • 9. Press each corner of the SBus card to ensure that it rests on the collar of the standoff.
      • 10. Press down on the tip insert of each standoff to lock the card in place.
      • 11. Replace and tighten the back panel screws to secure the SBus card to the I/O board back panel.
      • 12. Replace the I/O board using the procedures described in Section3.5.3, “Installing a Board.”
  • 3.5.5 Graphics (UPA) Cards
    • Figure321 Graphics (UPA) Card Connector Location
    • 3.5.5.1 Removing a Graphics (UPA) Card
      • 1. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable Graphics I/O...
      • 2. Locate the card. See Figure322.
      • 3. Remove the two screws that secure the card to the Graphics I/O board front panel.
      • 4. Unlock the card by pulling up the tips of the two standoffs.
      • 5. Hold the card by the edges near the connector and gently rock the card back and forth to loose...
      • 6. Lift the card from the socket at an angle while guiding the face plate out from the back panel...
        • Figure322 Removing or Installing a Graphics (UPA) Card
      • 7. Place the card in an antistatic bag.
      • 8. If the graphics (UPA) card is not immediately replaced, install a filler panel (part number 34...
      • 9. Use the procedures in Section3.5.3, “Installing a Board,” to replace the Graphics I/O board.
    • 3.5.5.2 Installing a Graphics (UPA) Card
      • 1. Use the procedures described in Section3.5.2, “Removing a Board,” to remove the applicable Gr...
      • 2. Attach a wrist strap and take the graphics (UPA) card out of the protective packaging and plac...
      • 3. Remove the adapter bracket from the rear panel of the card.
      • 4. Locate the UPA connector for the card. See Figure321.
      • 5. If a filler panel covers the back panel slot for the graphics (UPA) card, remove the two screw...
      • 6. Unlock the two standoffs for the UPA connector slot.
      • 7. Hold the card at an angle and guide the card face plate under the springfingers and against th...
      • 8. Hold the card by the edges nearest the UPA connector and position the card over the two stando...
      • 9. Hold the card by the edges near the connector and firmly but gently press the card down until ...
      • 10. Press each corner of the card to ensure that it rests on the collar of the standoff.
      • 11. Press down on the tip insert of each standoff to lock the card in place.
      • 12. Replace and tighten the back panel screws to secure the card to the Graphics I/O board front ...
      • 13. Use the procedures in Section3.5.3, “Installing a Board,” to replace the Graphics I/O board.
  • 3.5.6 Fibre Cards
    • 3.5.6.1 Removing a Fibre Card
      • 1. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable I/O board.
      • 2. Locate the card to be removed. See Figure323.
        • Figure323 I/O Board Fibre Card Connector Locations
        • Figure324 Removing or Installing a Fibre Card
      • 3. Unseat the card from the I/O board:
        • a. Grasp the card underneath each corner on the end of the card that connects to the I/O board re...
        • b. Grasp the card underneath each corner near the I/O board front panel, and then firmly unseat t...
      • 4. Once the card standoffs and connector are unseated, hold the card at a slight angle as shown i...
      • 5. If the fibre card is not immediately replaced, install an OLC plug on the I/O board front pane...
      • 6. Use the procedures in Section3.5.3, “Installing a Board,” to replace the I/O board.
    • 3.5.6.2 Installing a Fibre Card
      • 1. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable I/O board.
      • 2. Locate the card slot for installation.
      • 3. Hold the card at a slight angle and position it so the fiber connector end is loosely inserted...
      • 4. Align the card over the I/O board fiber connector receptacle and over the four standoff holes ...
      • 5. Seat the card:
        • a. Grasp the card underneath each corner near where the card connects to the I/O board fiber conn...
        • b. On the end of the card near the I/O board front panel, grasp the card underneath each side and...
      • 6. Use the procedures in Section3.5.3, “Installing a Board,” to replace the I/O board.
      • Disk Boards and Components
      • 5
• 5.1 Handling Boards and Assemblies
• 5.2 Filler Panels and Load Boards
  • Figure51 Filler Panel (Enterprise 5000/4000 Only)
  • Figure52 Load Board (Enterprise 6000 Systems Only)
• 5.3 SCSI Termination
  • Figure53 SCSI Terminator
• 5.4 Hot-Plug Feature
• 5.5 Disk Boards
  • 5.5.1 Removing a Board
    • 5.5.1.1 Removing a Board from a Powered On System
      • 1. Ensure that the board has been disabled by the ASR software. See Section5.4, “Hot-Plug Feature.”
      • 2. Unfasten any cable connectors from the front panel and set them aside.
      • 3. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
        • Figure54 Unlocking and Locking Quarter-Turn Access Slots
      • 4. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...
        • Figure55 Disk Board
      • 5. If a board is not immediately replaced, a filler panel or a load board (for Enterprise 6000 sy...
    • 5.5.1.2 Removing a Board from a Nonpowered On System
      • 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
      • 2. Unfasten any cable connectors from the front panel and set them aside.
      • 3. Pull the ends of both extraction levers outward simultaneously to unseat the board from the ce...
  • 5.5.2 Installing a Board
    • 5.5.2.1 Board Slot Selection
      • Figure56 Enterprise 5000/4000 Board Locations
    • 5.5.2.2 Cooling and Power Issues
    • 5.5.2.3 Powered or Nonpowered On System
      • 1. Carefully insert the board (component side down if in front; component side up if in the rear)...
        • Figure57 Board Replacement
      • 2. Ensure that both extraction levers are in the insert position (arrow pointing outward) and tha...
      • 3. Push the board into the card cage, then simultaneously press both extraction levers to seat th...
      • 4. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...
      • 5. Replace or connect all necessary cables to the front of the board.
      • 6. Terminate the SCSI out connector if necessary.
      • 7. Once the board has been installed, a message similar to the following will be displayed on the...
      • 8. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...
    • 5.5.2.4 Cabling Issues for Enterprise 6000 Systems
  • 5.5.3 Disk Drives
    • 5.5.3.1 Removing a Disk Drive
      • 1. Use the procedures described in, Section5.5.1, “Removing a Board,” To remove the applicable D...
      • 2. Unlatch and open the ejector drive retainer on the drive to be replaced.
        • Figure58 Disk Drive with Ejector Drive Retainer Open
      • 3. If a new drive is to be installed, proceed to the next section.
    • 5.5.3.2 Installing a Disk Drive
      • 1. Inspect the shipping container upon receipt of your drive, and look for evidence of damage.
      • 2. If there is no evidence of damage, carefully remove the drive from the shipping container.
      • 3. Place the antistatic mat on a table or work surface.
      • 4. Attach a grounding wrist strap.
      • 5. Remove the disk drive from its protective packaging.
      • 6. Place it on the antistatic mat with the component side of the disk drive controller cards faci...
      • 7. Unlatch and then open the ejector drive retainer for the drive being replaced or installed.
      • 8. Using the drive retainer as a handle, slide the drive in and then seat it to the board connect...
      • 9. SCSI IDs for disk drives on Disk boards are selected on the Disk board.
      • 10. Check that the ejector drive retainers on both disk drives are closed, latched in place, and ...
        • a. Use the unlatched drive retainer to unseat the drive from the board connector receptacle and s...
        • b. Check that the connectors are not broken and that nothing blocks the joining of these two conn...
      • 11. Terminate the SCSI out connector, if necessary.
      • 12. Replace the Disk board as described in Section5.5.2, “Installing a Board.”
      • Clock Board
      • 6
• 6.1 Handling Boards and Assemblies
• 6.2 Clock Board
  • Figure61 Clock Board Simplified Block Diagram
  • 6.2.1 ConsoleBus
  • 6.2.2 Clocks
  • 6.2.3 Reset logic
  • 6.2.4 Removing a Clock Board
    • 1. You must halt the operating system before turning off the system power. See Chapter12, “Power...
    • 2. Unfasten cable connectors from the board front panel and set them aside.
    • 3. Loosen the two captive screws securing the board to the system chassis.
    • 4. Pull the ends of both extraction levers outward simultaneously to release the board from the c...
      • Figure62 Standalone Clock Board
  • 6.2.5 Installing a Clock Board
    • 1. Carefully insert the board in the proper slot in the card cage, ensuring that the board does n...
    • 2. Ensure that both extraction levers are in the outward position as you slide the board toward t...
    • 3. Use the extraction levers to seat the board.
    • 4. Secure the board to the chassis using the two captive screws, one on each side.
    • 5. Connect any applicable interface cables to the front panel of the board.
    • 6. Turn on system power. See Chapter12, “Powering Off and On," for this procedure.
    • 7. Boot the system.
      • Figure63 Clock Board Slot Location (System Rear View)
    • Power Supplies
    • 6
      • Table61 Power Supply Summary
• 6.1 Safety Precautions
  • Table62 Safety Precautions
• 6.2 Distribution
• 6.3 Peripheral Power Supply
  • Figure61 Peripheral Power Supply
  • 6.3.1 Troubleshooting a Peripheral Power Supply
  • 6.3.2 Replacing a Peripheral Power Supply
    • 1. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screw...
      • Figure62 Quarter-Turn Access Slot
    • 2. Pull the ends of the extraction levers outward to release the power supply from the centerplane.
      • Figure63 Replacing the Peripheral Power Supply in the Enterprise 6000/5000 Systems
      • Figure64 Replacing the Peripheral Power Supply in the Enterprise 4000 System
    • 3. Pull out the power supply.
    • 4. Carefully insert the replacement power supply in the proper slot (extraction levers at the bot...
    • 5. Slide the power supply toward the centerplane.
    • 6. Use the extraction levers to seat the power supply.
    • 7. Mechanically lock the power supply to the system chassis by inserting a Phillips #1 screwdrive...
    • 8. Be sure the green LED is lit.
• 6.4 Power/Cooling Module (PCM)
  • Figure65 PCM
  • 6.4.1 Power Requirements
    • Table63 Minimum and Redundant Working Power Supplies Required to Power Active Boards
  • 6.4.2 Cooling Requirements
  • 6.4.3 Troubleshooting a PCM
  • 6.4.4 Replacing a PCM
    • Figure66 PCM - Front and Rear Installation
    • 1. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screw...
      • Figure67 Quarter-turn Access Slots
    • 2. Pull the end of the extraction lever outward to release the power supply from the centerplane.
      • Figure68 Replacing the PCM in the Enterprise 6000/5000 Systems
      • Figure69 Replacing the PCM in the Enterprise 4000 System
    • 3. Pull out the power supply.
    • 4. Carefully insert the replacement power supply in the proper slot.
    • 5. Slide the power supply toward the centerplane.
    • 6. Use the extraction lever to seat the power supply.
    • 7. Mechanically lock the power supply to the system chassis by inserting a Phillips #1 screwdrive...
    • 8. Check to be sure the green LED is lit.
    • Internal SCSI and Storage Devices
    • 8
      • Figure81 Enterprise 6000 System
      • Figure82 Enterprise 5000 System
      • Figure83 Enterprise 4000 System
• 8.1 Tape and CD-ROM Drives
  • 8.1.1 Use and Maintenance
  • 8.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems
    • 1. Remove the top panel.
    • 2. Remove the panel and set it aside.
      • Figure84 Removing the Top Front Panel
    • 3. Release the device enclosure from the SCSI tray by removing three screws on the left-hand side...
      • Figure85 CD-ROM/Tape Drive Removal and Replacement
    • 4. Once the cabling is removed, remove the device enclosure from the SCSI tray.
    • 5. Remove the drive.
      • a. To remove a CD-ROM drive, remove two screws from each side where the device is secured to the ...
      • b. To remove a tape drive, remove 2 screws from each side where the tape is fastened to the devic...
    • 6. To install a tape drive for the first time, you must first remove the filler mechanism:
      • a. Remove the filler panel from the device enclosure by loosening and removing 4 screws.
      • b. Use the same 4 screws to secure the device to the device enclosure, two screws on each side.
    • 7. Set the replacement device SCSI ID address to 6 for a CD-ROM drive and to 5 for a tape drive.
    • 8. To complete installation of a CD-ROM or tape drive, reverse Step1 through Step4.
  • 8.1.3 Removing/Replacing a Tape or CD-ROM Drive in an Enterprise 4000 System
    • 1. Unlock and remove the front panel bezel.
      • a. To unlock the bezel, apply inward pressure on the serrated edges at the lower left and right s...
      • b. Tilt the bezel up 45 degrees to remove it.
        • Figure86 Front Panel Bezel
    • 2. Loosen the bottom three captive screws securing the SCSI tray to the chassis tray.
    • 3. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and ...
      • Figure87 SCSI Tray Removal and Replacement
    • 4. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD-ROM an...
    • 5. Remove a CD-ROM or a tape drive:
      • a. Loosen the three captive screws securing the device to the tray.
      • b. Remove the mounting plate of the device being replaced and attach it to the replacement device...
      • c. Set the replacement device SCSI address to 6 for a CD-ROM drive, 5 for a tape drive.
      • d. Secure the replacement device to the caddy by tightening the three captive screws on the mount...
      • e. To complete the replacement, reverse Step1 and Step2.
    • 6. To install a tape drive for the first time, you must first remove the filler mechanism:
      • a. Remove the filler by loosening the three captive screws and then removing the unit.
      • b. Separate the filler from what will become the device mounting plate by loosening and then remo...
      • c. Secure the mounting bracket to the new device.
      • d. Set the SCSI address to 5.
      • e. Secure the device with the mounting bracket to the SCSI tray using the three captive screws.
      • f. To complete the install, reverse Step1 through Step3 of this procedure.
• 8.2 Multi-Tape Tray and SPARCstorage Library
• 8.3 External Disk Drives
  • 8.3.1 Use and Maintenance
  • 8.3.2 Removing and Installing a Disk Drive
    • Part3— Troubleshooting
      • Troubleshooting Overview
    • 9
• 9.1 Using a Terminal
  • 1. Halt the system and turn off power.
  • 2. Connect the terminal to serial port A on the clock board.
  • 3. Power on the terminal.
  • 4. Set up the terminal.
  • 5. Turn the keyswitch to the diagnostic position ().
    • Figure91 TTY Serial Port A
• 9.2 Hardware Indicators
  • 9.2.1 System Front Panel LEDs
    • Table91 System Status Codes
  • 9.2.2 Clock Board LEDs
  • 9.2.3 CPU/Memory and I/O Board LEDs
    • Table92 Board Status LED Codes
  • 9.2.4 Disk Board LEDs
  • 9.2.5 Power Supplies
    • 9.2.5.1 Peripheral Power Supply
    • 9.2.5.2 Power/Cooling Modules (PCMs)
      • Table93 Modular Power Supply LED Codes
  • 9.2.6 Disk Tray Indicators
• 9.3 Basic Definitions for the Card Cage
• 9.4 Diagnosing Problems
  • 9.4.1 Error Messages
  • 9.4.2 SunVTS
  • 9.4.3 prtdiag(1M)
    • 9.4.3.1 History Log Option
    • 9.4.3.2 Running prtdiag
  • 9.4.4 POST and OpenBoot
    • 9.4.4.1 show-devs Command
    • 9.4.4.2 printenv Command
    • 9.4.4.3 probe-scsi Command
    • 9.4.4.4 Reference Documents for POST/OpenBoot
  • 9.4.5 Solstice SyMON
• 9.5 Specific Problems and Solutions
  • 9.5.1 Failure of Network Communications
    • Description of the Problem
    • Determining the Device Names of the I/O Boards
      • 1. Shut down the system and take the system into OpenBoot.
      • 2. Determine the device names of the I/O boards:
        • a. Type:
        • b. In the show-devs listing, find the node names.
    • Solution 1
      • 1. Become superuser.
      • 2. Type:
      • 3. Reboot the system (when convenient) to make the changes effective.
    • Solution 2
      • 1. At the monitor OpenBoot prompt, type:
      • 2. Reboot to make the changes effective.
  • 9.5.2 Resetting and Power Cycling the System from a Remote Console
    • Table94 Remote Console Commands
    • Flow Diagrams for Troubleshooting
    • 10
• 10.1 No AC or DC Power
  • Figure101 Diagnosing AC/DC Power Problems
• 10.2 System Cannot Boot
  • Figure102 Diagnosing Operating System Problems
• 10.3 Defective CPU/Memory Board
  • CPU/Memory boards are hot-pluggable.
    • Figure103 Diagnosing CPU/Memory Board Problems
• 10.4 Defective I/O Interface Board
  • Figure104 Replacing I/O Interface
• 10.5 Defective Disk Board
  • Figure105 Diagnosing Disk Board Problems
• 10.6 Defective Disk Drive
  • Figure106 Diagnosing Disk Drive Problems
• 10.7 Defective Power Supplies
  • Figure107 Diagnosing Power Supply Problems
• 10.8 Defective Clock Board
  • Figure108 Diagnosing a Defective Clock Board
  • Part4— Service Information
    • Safety and Tools
  • 11
• 11.1 Safety Precautions
  • Table111 Safety Precautions
• 11.2 Symbols
• 11.3 System Precautions
• 11.4 Tools Required
  • Powering Off and On
  • 12
• 12.1 Powering Off the System
  • 12.1.1 Enterprise 6000/5000 Cabinet Systems
    • 1. Notify users that the system is going down.
    • 2. Back up the system files and data to tape, if necessary.
    • 3. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Periphe...
    • 4. Wait for the system-halted message and the boot monitor prompt.
    • 5. Turn off the system power in this order:
      • a. External drives and expansion cabinets (if any)
      • b. System cabinet
      • c. Terminal
    • 6. Turn the front panel key switch to the Standby position.
    • 7. Turn the AC power sequencer power switch to Off.
      • Figure121 Keyswitch Standby Position (Cabinet System)
      • Figure122 AC Power Switch (Cabinet Server)
  • 12.1.2 Enterprise 4000 System
    • 1. Notify users that the system is going down.
    • 2. Back up the system files and data to tape, if necessary.
    • 3. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Periphe...
    • 4. Wait for the system-halted message and the boot monitor prompt.
    • 5. Turn the key switch on the front panel of the server to the Standby position (fully counterclo...
    • 6. Turn the AC power switch on the system rear off.
      • Figure123 Keyswitch Standby Position (Standalone Server)
      • Figure124 AC Power Switch and Power Receptacle (Standalone Server)
• 12.2 Removing the External Cables
  • 1. Position the server for easy access to the rear.
  • 2. Enterprise 6000/5000 systems only: remove the rear screen panel and the kick panel by loosenin...
    • Figure125 Rear Screen and Kick Panel
  • 3. Disconnect each cable from the I/O boards carefully.
  • 4. Mark each cable for identification as you remove it.
  • 5. Remove any cable restraints.
  • 6. Clear the cables away from the server.
• 12.3 Restarting the System
  • 1. The system key switch must be turned to(the standby position).
  • 2. Enterprise 6000/5000 systems only: turn the Local/Remote switch down, to Local.
  • 3. Turn on the AC power sequencer power switch.
  • 4. Turn on power to the terminal.
  • 5. Turn the key switch to(the power on position).
    • Figure126 Local/Remote Switch
  • 6. Watch the terminal screen for any POST error messages.
  • 7. To start POST again, or if the system hangs, press the CPU reset switch on the clock board.
    • Figure127 CPU Reset Switch on Clock Board
  • 8. If the system displays “not responding” or “no carrier” messages, the Link Integrity Test may ...
• 12.4 Reading Boot Messages
  • Figure128 Front Panel Status LEDs (Cabinet Server)
  • Figure129 Front Panel Status LEDs (Standalone Server)
  • Table121 LED Status Indicators
  • Preparing for Service
  • 12
• 12.1 Servicing Hot-Pluggable Components
• 12.2 Powering Off the System
• 12.3 Internal Access - Enterprise 6000/5000 Systems
  • 12.3.1 Outer Cover Reference Guide
    • Table121 Cover Removal by Assembly
  • 12.3.2 CD-ROM/Tape Device Door
  • 12.3.3 Top Front Bezel
    • 1. Grasp the bezel on both sides at the top and pull out far enough to just disengage the ball st...
    • 2. Remove the bezel. Set the bezel aside.
      • Figure121 Removing the Front Bezel
  • 12.3.4 Front Panels Hinged Door
    • 1. Grasp the door handle (purple extruded strip on vent edge) on the right side of the first pane...
      • Figure122 Opening the Three-panel Hinged Door
    • 1. Remove the top bezel. See Section12.3.3, “Top Front Bezel.”
    • 2. Open the three-panel hinged door wide, past the bracket, and lift it free of the bracket. Set ...
  • 12.3.5 Rear Screen Panel
    • 1. Remove the two #10 Phillips screws securing the panel to the frame.
    • 2. Tilt the panel top out and lift it free of the chassis. Set the panel aside.
      • Figure123 Removing the Rear Screen Panel
    • 1. Insert the panel so the bottom flange engages behind the top of the kick panel.
    • 2. Tilt the panel flush against the frame and secure using Phillips screws.
  • 12.3.6 Side Panels
    • 1. Loosen two slot-head captive screws near the panel base.
    • 2. Tilt the panel bottom out.
    • 3. Lift the panel up until free of the tabs at the top of the chassis. Set the panel aside.
      • Figure124 Removing the Side Panels
    • 1. Place the panel against the cabinet so the notches on the panel inside align with tabs at the ...
    • 2. Lower the panel into place and allow it to hang flush against the chassis.
    • 3. Tighten the two captive screws at the panel base.
  • 12.3.7 Fan Tray
    • 1. Loosen the top screw on the left and the three screws on the right.
    • 2. Remove the two bottom screws on the left.
    • 3. Lift the screen up until the slotted screw holes clear the screw heads.
    • 1. Loosen the two captive fasteners at the top and bottom of the tray.
    • 2. Pull the fan tray back, tilting the top out so that it clears the chassis.
    • 3. Remove the power cable and fan fail cable.
      • Figure125 Removing the Fan Tray Screen and Fan Tray
  • 12.3.8 Kick Panel
    • 1. Loosen the two screws.
      • Figure126 Removing the Kick Panel
    • 1. Arrange cables (if applicable) neatly behind the kick panel, then fasten the two screws to sec...
  • 12.3.9 Stabilizer Bar
    • 1. Extend the stabilizer bar fully from the bottom of the cabinet.
    • 2. Screw the two stabilizer bar levelling pads down until they are 1/8 to 1/4inch (3 to 6 mm) a...
      • Figure127 Stabilizer Bar and Levelling Pads
• 12.4 Internal Access - Enterprise 4000 System
  • 12.4.1 Top Bezel
    • 1. Grasp the bottom corners of both sides of the top bezel and pull it toward you.
    • 2. Tilt the top bezel upward to a 45o angle and remove the bezel.
      • Figure128 Removing the Top Bezel/Panel
  • 12.4.2 SCSI Tray
    • 1. Remove the top bezel.
    • 2. Loosen the three captive screws that hold the tray in place.
    • 3. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD and ta...
      • Figure129 Removing the SCSI Tray
• 12.5 Powering On the System
  • Part5— Appendixes
    • Specifications
  • A
• A.1 Physical Specifications
  • TableA1 Cabinet Server Physical Specifications
  • TableA2 Cabinet Server Clearance and Service Access
  • TableA3 Cabinet Server Shipping Specifications
  • TableA4 Standalone Server Physical Specifications
  • TableA5 Standalone Server Clearance and Service Access
  • TableA6 Standalone Server Shipping Specifications
• A.2 Electrical Specifications
  • TableA7 Cabinet Server Electrical Specifications
  • TableA8 Standalone Server Electrical Specifications
• A.3 Environmental Requirements
  • TableA9 Cabinet Server Temperature, Humidity, and Altitude Limits
  • TableA10 Standalone Server Temperature, Humidity, and Altitude Limits
  • Functional Description
  • B
• B.1 System Overview
  • B.1.1 Board Types
    • 1. The CPU/Memory board supports up to two UltraSPARC modules and 16 SIMM slots.
    • 2. The SBus I/O board includes two separate SBuses, each controlled by a separate ASIC. The board...
    • 3. The Graphics I/O board provides an SBus with two SBus slots and several onboard devices. This ...
    • 4. In the Enterprise 6000 system, empty board slots require load boards (part number 501-3142) to...
      • FigureB1 Enterprise System Logical Organization
• B.2 System Packaging
  • B.2.1 Enterprise 6000 Server
    • FigureB2 Ultra Enterprise System Cabinet
  • B.2.2 Enterprise 5000 Server
    • FigureB3 Enterprise 5000 Server
  • B.2.3 Enterprise 4000 Standalone Server
    • FigureB4 Enterprise 4000 Standalone Server
• B.3 Software
• B.4 Board Hot-Plug Procedures
• B.5 CPU/Memory Board
  • FigureB5 CPU/Memory Board
  • B.5.1 CPU Modules
  • B.5.2 System Master Board
  • B.5.3 SIMMs
    • B.5.3.1 Slot Locations
      • FigureB6 SIMM Slot Locations
    • B.5.3.2 SIMM Selection
• B.6 I/O Boards
  • FigureB7 SBus I/O Board
  • FigureB8 Graphics I/O Board
• B.7 Network Interfaces
• B.8 Disk Board
• B.9 Power Supplies
  • B.9.1 Power/Cooling Modules (PCMs)
    • 1. The remaining power/cooling modules must provide sufficient electrical power. As a general rul...
    • 2. The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of ...
  • B.9.2 Peripheral Power Supply
    • FigureB9 Peripheral Power Supply
• B.10 Clock Board
  • FigureB10 Clock Board
• B.11 Disk Trays
• B.12 CD-ROM/Tape Tray
  • SCSI Devices
  • B
• B.1 SCSI Tray Target IDs
  • TableB1 SCSI Tray Default SCSI ID Numbers
• B.2 Disk Board Target IDs
  • TableB2 Disk Board Default SCSI Disk Drive ID Numbers
• B.3 SCSI Cable Length
  • TableB3 Internal SCSI Lengths (Approximate)
• B.4 SCSI Termination
  • Rules for System Configuration
  • C
• C.1 Card Cage
  • C.1.1 CPU/Memory Boards
    • 1. Install CPU/Memory boards at the front of the system, starting with the top slot (slot 0). If ...
    • 2. After the front slots are filled, you may add CPU/Memory boards at the rear of the system, bel...
  • C.1.2 I/O Boards
    • 1. An I/O board must always be in slot 1. This is the only slot that allows access internally to ...
    • 2. Install I/O boards at the rear of the system to facilitate I/O cable attachments.
    • 3. If you require additional slots, you may use those at the front of the card cage, preferably b...
    • 4. Up to four graphics (UPA) cards are supported in a system. (Maximum)
    • 5. The I/O board in slot 1 of any Enterprise server must be terminated because it connects to the...
    • 6. An I/O board in a slot other than slot 1 does not require termination if no devices connect to...
  • C.1.3 Disk Board
    • 1. The 16-slot Enterprise 6000 system supports up to two Disk boards. (Maximum)
      • a. Disk boards are supported only in slots 14 and 15.
      • b. Slot 15 must be used when installing only one Disk board.
    • 2. The 8-slot Enterprise 5000 and 4000 systems support up to four disk boards. (Maximum)
    • 3. The disk board has a capacity of two disk drives. In addition to the three status LEDs found o...
  • C.1.4 Power Supplies and Fan Cooling
    • 1. The fans in the power/cooling modules (PCMs) provide cooling air only for the two adjacent boa...
    • 2. You must fill all empty slots (board slots and power supply slots) to avoid loss of cooling ai...
    • 3. Under some circumstances, you may remove a power/cooling module from an active system for a sh...
  • C.1.5 Filler Panels and Load Boards
    • 1. All empty board slots must be filled with filler panels or load boards. For Enterprise 6000 sy...
    • 2. For Enterprise 5000 and 4000 systems, use filler panels (part number 540- 2592). (Requirement)
    • 3. Filler panels are required for all unused PCM bays. (Requirement)
• C.2 SBus Modules
  • 1. Install double-wide SBus cards only on the SBus I/O board, at SBus slots 1 and 2. The location...
  • 2. Double-wide SBus cards cannot be used with the Graphics I/O board. The middle card connector d...
• C.3 CPU Modules
  • 1. Each CPU/Memory board has two sets of CPU connectors, marked “PROC 0” and “PROC 1”.
  • 2. Do not mix CPU speeds—all CPUs run at the lowest common frequency.
  • 3. To run 250 MHz CPU modules, the following are requirements:
    • a. The system must have clock board part number 501-4286.
    • b. The system must not have 250 MHz CPU modules with CPU modules of a different speed.
  • 4. The order of filling CPU slots is not critical. However, to optimize heat dissipation in the s...
    • TableC1 Example of CPU Placement
• C.4 Memory Modules
  • 1. The SIMMs are 168-pin, JEDEC-standard devices. Do not use other types of memory modules.
  • 2. All SIMMs in a bank (eight SIMMs) must have the same capacity. Do not mix 8, 32, or 128 Mbyte ...
  • 3. All SIMMs in a bank should have the same speed rating. If SIMMs of different speeds are mixed ...
• C.5 Power Supplies
• C.6 Disk Drive Trays
  • 1. The disk drive tray containing the boot disk should be connected to the I/O board in card cage...
  • 2. Additional drive trays may be attached to I/O boards in any other card cage slot.
  • 3. In the Enterprise 6000 and 5000 systems, optional disk trays may be mounted under the card cag...
• C.7 CD-ROM/Tape Drive Tray
  • 1. For the 8-slot Enterprise 4000 system, the optional CD-ROM and tape drives are mounted horizon...
  • 2. For the 16-slot Enterprise 6000 and 8-slot Enterprise 5000 cabinets, the optional CD-ROM and t...
  • 3. The Enterprise 6000 and 5000 systems have space above the card cage for an optional multi-tape...
• C.8 Connecting Cables
  • C.8.1 SCSI
    • 1. The maximum length for a chain of non-differential SCSI cables is 6.0 meters (20 feet). (Maximum)
    • 2. The maximum length for a chain of differential SCSI cables is 25 meters (82 feet). (Maximum)
  • C.8.2 Ethernet
    • 1. The main Ethernet should be connected to the I/O board in slot 1.
    • 2. Additional Ethernet connections may be made to I/O boards in any other card cage slot.
  • C.8.3 Video Interface
    • 1. A system that is operated with a monitor may use a graphics adapter mounted on either a Graphi...
    • 2. Up to four Graphics I/O boards are supported in a system.
    • Non-Chassis Field Replaceable Units (FRUs)
    • E
      • TableE1 List of Field Replaceable Units
• E.1 Enterprise 6000/5000 Systems
  • E.1.1 System Cabinet Fan Tray Assembly
    • To remove the fan tray screen:
      • 1. Locate the system cabinet fan tray assembly at the right rear of the cabinet.
      • 2. Loosen the top screw on the left and the three screws on the right of the fan tray screen.
      • 3. Remove the two bottom screws on the left of the fan tray screen.
      • 4. Lift the screen up until the slotted screw holes clear the screw heads, and set it aside.
    • To remove the fan tray assembly:
      • 1. Remove the power cable and fan cable assembly.
      • 2. Loosen the two captive screws at the top and bottom of the fan tray assembly.
        • FigureE1 Replacing the Fan Tray Assembly in the Enterprise 6000/5000 Systems
      • 3. Tilt the fan tray assembly back slightly so that it clears the top of the cabinet.
      • 4. Remove the fan tray assembly.
    • To replace the fan tray assembly:
      • 1. Tilt the fan tray assembly inward and lower it behind the upper sequencer bracket.
      • 2. Push the fan tray into the cabinet until the fan tray cannot be inserted any further.
      • 3. Tighten the two captive screws at the top and bottom of the fan tray.
      • 4. Replace the power cable and fan fail cable.
    • To replace the fan tray screen:
      • 1. Replace the screen so that the slotted screw holes clear the screw heads.
      • 2. Tighten the top screw on the left and the three screws on the right.
      • 3. Replace the two bottom screws on the left.
  • E.1.2 Domestic and International System Cabinet AC Input Cable Assembly
    • To remove the AC input cable assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Disconnect the AC power cord from the power outlet.
      • 3. Push back and release the latch attaching the power cord to the power inlet.
      • 4. Unplug the AC power cord from the power inlet.
        • FigureE2 Opening the Power Connector Cover
    • To replace the AC input cable assembly:
      • 1. Pull back the power connector cover to expose the power inlet.
      • 2. Connect the AC power cord into the power inlet.
      • 3. Pull the latch over the AC power cord.
      • 4. Connect the AC power cord to the power outlet.
      • 5. Power on the Enterprise system.
  • E.1.3 Universal System Cabinet Power Sequencer
    • To remove the power sequencer:
      • 1. Completely power off the Enterprise system.
      • 2. Remove the power cord assembly from the back of the power sequencer.
      • 3. Remove the side panel closest to the power sequencer.
      • 4. Disconnect all the cable assemblies from the front of the power sequencer.
      • 5. Remove the two screws at the top of the power sequencer.
        • FigureE3 Replacing the Power Sequencer
      • 6. Remove the two screws at the bottom of the power sequencer.
      • 7. Tilt the power sequencer slightly so that it clears the top and lift it up and out of the cabi...
    • To replace the power sequencer:
      • 1. Tilt the power sequencer inward and seat the bottom in the cabinet opening.
      • 2. Tilt the power sequencer so that it is flush against the cabinet.
      • 3. Replace the two screws at the bottom of the power sequencer.
      • 4. Replace the two screws at the top of the power sequencer.
      • 5. Connect all the cable assemblies to the front of the power sequencer.
      • 6. Replace the side panel closest to the power sequencer.
      • 7. Replace the power cord assembly at the back of the power sequencer.
      • 8. Power on the Enterprise system.
  • E.1.4 CD Tray Power and Data Cable Assemblies
    • To remove the cable assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Grasp the front bezel on both sides at the top and pull out far enough to disengage the ball s...
        • FigureE4 Removing the Front Bezel
      • 3. Remove the bezel and set it aside.
      • 4. Open the hinged door on the front panel by grasping the handle (purple extruded strip on the v...
      • 5. Remove the side panel closest to the key switch assembly.
      • 6. Remove the fan tray shelf cover.
      • 7. Disconnect the CD tray power or data cable assembly from the back of the SCSI tray.
        • FigureE5 Removing the Cable Assemblies From the Back of the SCSI Tray
      • 8. Pull the cable assembly through the opening in the cabinet to the front of the card cage.
      • 9. Disconnect the cable assembly from the front of the SCSI adapter assembly and remove the cable...
        • FigureE6 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray
    • To replace the cable assembly:
      • 1. Connect the CD tray power or data cable assembly into the back of the SCSI tray.
      • 2. Pull the cable assembly through the opening in the cabinet to the front of the card cage.
      • 3. Connect the cable assembly into the front of the SCSI adapter assembly.
      • 4. Replace the fan tray shelf cover.
      • 5. Replace the side panel.
      • 6. Close the hinged door on the front panel by grasping the door handle on the right side of the ...
      • 7. Place the front bezel against the cabinet with the ball studs aligned with the catches on the ...
      • 8. Power on the Enterprise system.
  • E.1.5 Key Switch Assembly
    • To remove the key switch assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Remove the side panel closest to the key switch assembly.
      • 3. Remove the fan tray shelf cover.
      • 4. Disconnect the CD tray power and data cable assemblies from the back of the SCSI tray.
      • 5. Remove the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf.
        • FigureE7 Removing the Two Screws That Attach the SCSI Tray to the Flange
      • 6. Remove the two screws that attach the SCSI tray to the cabinet pillar.
        • FigureE8 Removing the Two Screws That Attach the SCSI Tray to the Cabinet Pillar
      • 7. Gently pull and remove the SCSI tray from the cabinet.
        • FigureE9 Removing the SCSI Tray in the Enterprise 6000/5000 Systems
      • 8. Disconnect the cable from the back of the key switch assembly.
      • 9. Remove the screw on the left side that attaches the key switch assembly to the cabinet pillar.
        • FigureE10 Removing the Screw That Attaches the Key Switch Assembly to the Left Side of the Cabi...
      • 10. Remove the two screws on the right side that attach the key switch assembly to the cabinet pi...
        • FigureE11 Removing the Two Screws That Attach the Key Switch Assembly to the Right Side of the ...
      • 11. Gently remove the key switch assembly from the cabinet.
        • FigureE12 Replacing the Key Switch Assembly in the Enterprise 6000/5000 Systems
    • To replace the key switch assembly:
      • 1. Insert the key switch assembly into the cabinet until it is seated properly.
      • 2. Replace the two screws on the right side that attach the key switch assembly to the cabinet pi...
      • 3. Replace the screw on the left side that attaches the key switch assembly to the cabinet pillar.
      • 4. Connect the key switch cable assembly into the back of the key switch assembly.
      • 5. Replace the SCSI tray into the cabinet using the support system cabinet CD shelf as a guide.
      • 6. Replace the two screws that attach the SCSI tray to the cabinet pillar.
      • 7. Replace the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf.
      • 8. Connect the CD tray power and data cable assemblies into the back of the SCSI tray.
      • 9. Replace the fan tray shelf cover.
      • 10. Replace the side panel closest to the key switch assembly.
      • 11. Power on the Enterprise system.
  • E.1.6 SCSI Tape Adapter PCS Assembly
    • To remove the SCSI adapter assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Disconnect the two cable assemblies from the front of the SCSI adapter assembly.
      • 3. Loosen the three captive screws on the bottom that secure the SCSI adapter assembly to the cab...
        • FigureE13 Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000/5000 Systems
      • 4. Pull and slowly remove the SCSI adapter assembly from the cabinet.
    • To replace the SCSI adapter assembly:
      • 1. Carefully insert the SCSI adapter assembly into the front of the Enterprise system.
      • 2. Tighten the three captive screws on the bottom that secure the SCSI adapter assembly to the ca...
      • 3. Connect the two cable assemblies to the front of the SCSI adapter assembly.
      • 4. Power on the Enterprise system.
  • E.1.7 Key Switch Adapter Assembly
    • To remove the key switch adapter assembly:
      • 1. Completely power off the Enterprise 6000 system.
      • 2. Disconnect the cable assembly from the front of the key switch adapter assembly.
      • 3. Loosen the two captive screws on the bottom that secure the key switch adapter assembly to the...
      • 4. Pull and slowly remove the key switch adapter assembly from the cabinet.
    • To replace the key switch adapter assembly:
      • 1. Carefully insert the key switch adapter assembly into the front of the Enterprise 6000 system.
      • 2. Tighten the two captive screws on the bottom that secure the key switch adapter assembly to th...
      • 3. Connect the cable assembly to the front of the key switch adapter assembly.
      • 4. Power on the Enterprise 6000 system.
  • E.1.8 Fan Tray Assembly, 200/240V
    • To remove the fan tray assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Locate the fan tray assembly at the back of the system.
      • 3. Disconnect the cables from the fan tray assembly.
      • 4. Loosen the two captive screws on the left side that secure the fan tray assembly to the cabinet.
      • 5. Pull and slowly remove the fan tray assembly from the cabinet.
        • FigureE14 Removing the 200/240V Fan Tray Assembly
    • To replace the fan tray assembly:
      • 1. Carefully insert the fan tray assembly into the cabinet.
      • 2. Tighten the two captive screws to secure the fan tray in place.
      • 3. Reconnect the cables.
      • 4. Power on the Enterprise system.
  • E.1.9 Centerplane
    • To remove the centerplane:
      • 1. Completely power off the Enterprise system.
      • 2. Remove the front bezel, hinged door and rear screen panel.
      • 3. Remove any assemblies above and below the Enterprise system.
      • 4. Remove all the boards and power supplies.
      • 5. Remove the SCSI adapter assembly, the key switch adapter assembly, and the 200/240V fan tray a...
      • 6. Disconnect any remaining cables from the Enterprise system main cabinet.
      • 7. Remove the two screws on each side of the system cabinet that attach the top rails to the syst...
      • 8. Loosen the four screws on each side of the system cabinet that attach the top rails to the mai...
      • 9. Remove the top rails and set them aside.
      • 10. Remove the four screws on each side of the system cabinet that attach the bottom rails to the...
      • 11. Carefully slide the Enterprise system chassis out toward the front and place it front side do...
      • 12. Remove the screws around the center of the main chassis.
      • 13. Lift and remove the rear chassis and set it aside.
      • 14. Remove the screws that hold the centerplane to the front chassis.
      • 15. Lift the centerplane out and set it aside.
    • To replace the centerplane:
      • 1. Place the centerplane in the front chassis.
      • 2. Replace the screws that hold the centerplane to the front chassis.
      • 3. Place the rear chassis on the front chassis.
      • 4. Replace the screws around the center of the main chassis.
      • 5. Slide the main chassis into the system cabinet.
      • 6. Replace the four screws on each side of the system cabinet that attach the bottom rails to the...
      • 7. Replace the top rails.
        • a. Tighten the four screws on each side attaching the top rail to the main chassis.
        • b. Replace the two screws on each side attaching the top rail to the system cabinet.
      • 8. Replace the SCSI adapter assembly, the key switch adapter assembly, and the 200/240V fan tray ...
      • 9. Replace all the boards and power supplies.
      • 10. Connect any remaining cables to the Enterprise system main cabinet.
      • 11. Replace any assemblies above and below the Enterprise system.
      • 12. Replace the front bezel, hinged door and rear screen panel.
      • 13. Power on the Enterprise system.
• E.2 Enterprise 4000 System
  • E.2.1 Fan Tray Assembly, 100V/240V
    • To remove the fan tray assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Locate the fan tray assembly at the rear of the system.
      • 3. Disconnect the power cable from the fan tray assembly.
      • 4. Loosen the two captive screws on the left side that secure the fan tray assembly to the enclos...
        • FigureE15 Removing the Fan Tray in the Enterprise 4000 System
      • 5. Pull the end of the extraction lever outward to release the fan tray assembly from the centerp...
      • 6. Slowly remove the fan tray assembly from the enclosure.
    • To replace the fan tray assembly:
      • 1. Carefully insert the fan tray assembly into the slot on the left side of the Enterprise system.
      • 2. Ensure that the extraction lever is in the outward position as you slide the fan tray assembly...
      • 3. Use the extraction lever to seat the fan tray assembly.
      • 4. Tighten the two captive screws to secure the fan tray in place.
      • 5. Connect the power cord.
      • 6. Power on the Enterprise system.
  • E.2.2 Key Switch Assembly
    • To remove the key switch assembly:
      • 1. Completely power off the Enterprise system.
      • 2. Remove the system key.
      • 3. Grasp the bottom corners of both sides of the top bezel and pull it toward you.
      • 4. Tilt the top bezel upward to a 45o angle and remove the bezel.
        • FigureE16 Removing the Top Bezel
      • 5. Loosen the two captive screws securing the key switch assembly to the enclosure.
      • 6. Gently pull the key switch assembly from the enclosure.
        • FigureE17 Replacing the Key Switch/LED Tray Assembly in the Enterprise 4000 System
    • To replace the key switch assembly:
      • 1. Gently insert the key switch assembly in the enclosure.
      • 2. Tighten the two captive screws securing the key switch assembly to the enclosure.
      • 3. Tilt the top bezel at a 45o angle and insert the lip of the bezel under the top of the enclosure.
      • 4. Lower the top bezel.
      • 5. Replace the system key.
      • 6. Power on the Enterprise system.
  • E.2.3 Centerplane
    • To remove the centerplane:
      • 1. Completely power off the Enterprise system.
      • 2. Remove the top bezel.
      • 3. Remove the side vents. Push each side vent backwards until it stops. Then lift the vent off th...
      • 4. Remove the top cover.
        • a. Locate the four plugs in each corner of the enclosure.
        • b. Lift each plug by pushing down in the dotted area.
        • c. Remove each plug.
        • d. Lift up the front of the top cover and slide it backwards approximately 6-10 millimeters. Remo...
      • 5. Remove all the boards and power supplies.
      • 6. Loosen the bottom three captive screws securing the SCSI tray to the enclosure.
        • FigureE18 Removing the SCSI tray
      • 7. Remove the key switch assembly and the 100/240V fan tray assembly.
      • 8. Turn over the enclosure and remove the feet on the bottom.
        • a. Locate the four feet in each corner of the enclosure.
        • b. Unscrew and remove each foot.
      • 9. Turn the enclosure front side down onto a surface.
      • 10. Remove the 26 screws around the center of the main chassis.
      • 11. Lift and remove the rear chassis and set it aside.
      • 12. Remove the 20 screws that hold the centerplane to the front chassis.
      • 13. Lift the centerplane out and set it aside.
    • To replace the centerplane:
      • 1. Place the centerplane in the front chassis.
      • 2. Replace the 20 screws that hold the centerplane to the front chassis.
      • 3. Place the rear chassis on the front chassis.
      • 4. Replace the 26 screws around the center of the main chassis.
      • 5. Replace the feet on the bottom of the enclosure.
      • 6. Turn the enclosure over so that the feet are supporting the chassis.
      • 7. Replace all boards and power supplies.
      • 8. Replace the SCSI tray.
      • 9. Replace the key switch assembly and the 100/240V fan tray assembly.
      • 10. Replace the top cover.
        • a. Slide the top cover over the key slots until it fits securely on the main chassis.
        • b. Replace each plug.
      • 11. Replace the side vents. Place each vent alongside the main chassis and push the vent forward ...
      • 12. Replace the top bezel.
      • 13. Power on the Enterprise system.
      • Illustrated Parts Breakdown (IPB)
      • F
        • TableF1 List of Replaceable Components (1 of 3)
• F.1 Enterprise 6000/5000 Systems
  • TableF2 Enterprise 6000 System, Front View
  • TableF3 Enterprise 6000 System, Rear View
  • TableF4 SCSI Tape Adapter PCS Assembly
  • TableF5 Key Switch Tray
  • TableF6 SunCD 4
  • TableF7 Power Sequencer
  • TableF8 Fan Tray Assembly
  • TableF9 Centerplane Assembly
  • TableF10 Power/Cooling Module (PCM)
  • TableF11 Peripheral Power Supply
  • TableF12 CPU/Memory Board
  • TableF13 SBus I/O Board Assembly
  • TableF14 Graphics I/O Board Assembly
  • TableF15 Clock Board Assembly
  • TableF16 Disk Board Assembly
  • TableF17 Load Board Assembly
• F.2 Enterprise 4000 System
  • TableF18 Enterprise 4000 System, Front View
  • TableF19 Enterprise 4000 System, Rear View
  • TableF20 Key Switch Tray
  • TableF21 Fan Tray Assembly
  • TableF22 Centerplane Assembly
  • TableF23 CD-ROM and Tape Devices
  • TableF24 68 Pin Terminator
  • Connectors
  • F
• F.1 CPU/Memory Board
  • FigureF1 CPU/Memory Board Connector Locations
  • F.1.1 Centerplane Connector
    • FigureF2 CPU/Memory Board Centerplane Connector Location
    • FigureF3 Centerplane Connector Detail
  • F.1.2 CPU Module Connectors
    • FigureF4 CPU Module 0 Connector (144 Pin) Location
    • FigureF5 CPU Module 1 Connector (144 Pin) Location
    • FigureF6 CPU Module 0 Connector (288 Pin) Location
    • FigureF7 CPU Module 1 Connector (288 Pin) Location
• F.2 I/O Board
  • FigureF8 SBus I/O Board Connector Locations
  • FigureF9 Graphics I/O Board Connector Location
  • F.2.1 Centerplane Connector
  • F.2.2 SBus Connectors
    • FigureF10 I/O Board SBus 0 Connector Locations
    • FigureF11 I/O Board SBus 1 Connector Location
    • FigureF12 I/O Board SBus 2 Connector Locations
  • F.2.3 UPA Connector Location
    • FigureF13 Graphics I/O Board UPA Connector Location
  • F.2.4 Ethernet Connector (TPE)
    • FigureF14 I/O Board Ethernet Connector Locations
  • F.2.5 MII Connector
    • FigureF15 I/O Board MII Connector Locations
  • F.2.6 Fiber Interface Connectors
    • FigureF16 I/O Board Fiber 0 Interface Connector Locations
    • FigureF17 I/O Board Fiber 1 Interface Connector Locations
  • F.2.7 SCSI Connector
    • FigureF18 I/O Board SCSI Connector Locations
• F.3 Disk Board
  • FigureF19 Disk Board Connector Locations
  • F.3.1 Centerplane Connector
    • FigureF20 Disk Board Centerplane Connector Location
  • F.3.2 SCSI In Connector
    • FigureF21 Disk Board SCSI In Connector Location (Upper)
  • F.3.3 SCSI Out Connector
    • FigureF22 Disk Board SCSI Out Connector Location (Lower)
• F.4 Clock Board
  • FigureF23 Clock Board Connector Locations
  • F.4.1 Centerplane Connector
    • FigureF24 Clock Board Centerplane Connector Location
  • F.4.2 Serial Port Connectors
    • FigureF25 Clock Board Serial Port Connectors Locations
    • FigureF26 Serial Port A and B Connector Pinouts
  • F.4.3 Keyboard and Mouse Connector
    • FigureF27 Clock Board Keyboard/Mouse Connector Location
    • FigureF28 Keyboard and Mouse Connector Pinouts
  • Index
• A
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• D
• E
• F
• G
• H
• I
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• L
• M
• N
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