Heat & Glo Fireplace ST-38HV-AU - Manual (Page 31)

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SYMPTOM
VI. Glass soots.
VII. Flame burns blue and lifts
off burner.
POSSIBLE CAUSE
D. Glass too loose and air tight
gasket leaks in corners after
usage.
E. Bad thermopile
F. Improper flue cap installation.
A. Flame impingement on logs.
B. Improper venturi setting.
C. Debris around venturi.
A. Insufficient oxygen being sup-
plied.
CORRECTIVE ACTION
1. Tighten corner.
1. Replace if necessary.
1. Check for proper installation &
freedom from debris or blockage.
1. Adjust the log set so that the
flame does not impinge on it.
1. Adjust the air shutter at the base
of the burner.
1. Inspect the opening at the base
of the burner. It is imperative that
NO material be placed in this
opening.
1. Check to make sure flue cap is
installed properly and free of de-
bris. Make sure that flue system
joints are tight and have no leaks.
2. Check to make sure that no ma-
terial has been placed in the
opening at the burner base or in
the area of the air holes in the
center of the base pan beneath
the burner.
3. Be sure glass is tightened prop-
erly on unit, particularly on top
corners.