International service, Activating service – HTC Dash EXCA160 User Manual

Page 22

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22 Welcome to T-Mobile

For more information about T-Mobile HotSpot, see “Connect to T-Mobile

HotSpot” in Chapter 8.

International Service

You can access the Internet and make calls using your device while abroad.

To take advantage of this service, visit www.my.t-mobile.com or contact

Customer Care at 1-800-937-8997 to activate international calling features.

Inform the representative that you want to use T-Mobile service (voice and

data) internationally. The representative will add the service to your account

at no charge. For more information on international service,

visit www.t-mobile.com/international/.

Note

Additional fees may apply. Countries that support international wireless

Internet roaming may not be the same as countries that support

international voice roaming.
Please refer to www.t-mobile.com/international/ for information on world-

class Internet service.

Activating Service

If your service has not been activated, then follow the steps in this section

to activate. The T-Mobile Activations representative will set up your service

and assign your mobile number. It takes about 20 minutes to activate voice

service and may take up to 24 hours to activate data service. Business and

government accounts may take additional time to activate voice and data

service. By activating service, you acknowledge that you have read and

agreed to the Terms and Conditions of the Service Agreement.

1.

Have your service agreement and the following information ready for

your Activations representative:

Name, home address, home phone, preferred billing address.

Note For business and government accounts, your Activations

representative will also require your physical address, company

name or government agency name, and the tax ID.

Social Security number, current driver’s license number, and date

of birth for credit-check purposes

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