Troubleshooting tips, No dial tone, No display – GE 15381860 User Manual

Page 20: No information is shownafter the phone rings, Error message is displayed, Phone does not dial out, Phone does not ring, Roubleshooting

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20

T

ROUBLESHOOTING

T

IPS

N

O

D

IAL

T

ONE

• Check all cabling to make sure that all connections are

secure and not damaged.

• Check hook switch: Does it fully extend when handset

is lifted from cradle?

N

O

D

ISPLAY

• Replace batteries.

• Check for proper battery installation.

N

O

I

NFORMATION

IS

S

HOWN

A

FTER

THE

P

HONE

R

INGS

• Did you order Caller ID service from your local

telephone company? This unit requires that you
subscribe to Caller ID service in order to work.

• Be sure to wait until the second ring before answering.

E

RROR

M

ESSAGE

IS

D

ISPLAYED

ERROR appears in the display if the unit detects anything
other than valid Caller ID information during the silent
period after the first ring. This message indicates either
the presence of noise on the line, or that an invalid
message has been sent from the telephone company.

P

HONE

D

OES

N

OT

D

IAL

O

UT

• Check the dial mode in the setup menu. Is it set to tone,

which may not be compatible with your local dialing
service?

P

HONE

D

OES

N

OT

R

ING

Is the ringer switch in the OFF position?

• Are you using too many phones on one line? (The total

REN of all phones on the same line should not be
greater than the maximum REN for your calling area.
See FCC Registration Information)

• Perform the checks under the first problem (Number 1).

Is the hook switch depressed fully when handset is in
cradle?

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