Troubleshooting tips, Before you call for service – GE 23 User Manual

Page 36

Advertising
background image

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

• Wait about 30 minutes for defrost cycle to end.

operate

Either or both controls set to OFF. • Set the controls to a temperature setting.

Refrigerator is unplugged.

• Push the plug completely into the outlet.

The fuse is blown/circuit

• Replace fuse or reset the breaker.

breaker is tripped.

The refrigerator is in

• Unplug the refrigerator and plug it back in.

showroom mode.

Vibration or rattling

Rollers need adjusting.

• See Rollers.

(slight vibration
is normal)

Motor operates for long

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

periods or cycles on and

is first plugged in.

cool down.

off frequently. (Modern

Often occurs when large

• This is normal.

refrigerators with more

amounts of food are

storage space and

placed in refrigerator.

a larger freezer require

Door left open.

• Check to see if package is holding door open.

more operating time.

Hot weather or frequent

• This is normal.

They start and stop

door openings.

often to maintain even

Temperature controls set

• See About the controls.

temperatures.)

at the coldest setting.

Refrigerator or freezer

Temperature control not set

• See About the controls.

compartment too warm

cold enough.

Warm weather or frequent

• Set the temperature control one step colder.

door openings.

See About the controls.

Door left open.

• Check to see if package is holding door open.

Frost or ice crystals

Door left open.

• Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Divider between

Automatic energy saver

• This helps prevent condensation on the outside.

refrigerator and freezer

system circulates warm

compartments

liquid around front edge

feels warm

of freezer compartment.

Automatic icemaker

Icemaker power switch

• Set the power switch to the on position.

does not work

is in the off position.

Water supply turned off or

• See Installing the water line.

not connected.

Freezer compartment

• Wait 24 hours for the refrigerator to completely

too warm.

cool down.

Piled up cubes in the storage

• Level cubes by hand.

bin cause the icemaker
to shut off.

Ice cubes stuck in icemaker.

• Turn off the icemaker, remove cubes and turn

the icemaker back on.

36

Consumer S

uppor

t

Tr

oubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Advertising