Genie SILENTMAX 1000 - Manual (Page 14)

13 ©2011 The Genie Company 9/2011
TROUBLESHOOTING GUIDE -
POWERHEAD LEDs FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM
Powerhead LED
Possible Problem Solution
Round LED Long LED
OFF OFF
Normal operation None required
No response from unit
Check power supply
Contact a trained door system
technician
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly Reprogram Limits, see page 5
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error Unplug unit, wait 5 seconds, plug in
Component failure
Contact a trained door system
technician
ON/BLUE/
FLASHING
OFF Remote NOT programmed Program remote, see page 6
ON/PURPLE/
FLASHING
OFF
IntelliCode® 1 remote NOT
programmed
Program remote using IntelliCode®
m a r g o r p n e h t , 6 e g a p e e s , e t o m e r 2
IntelliCode® 1 remote using
instructions on page 6.
ON/RED/
FLASHING
OFF
Safe-T-Beam® physical
obstruction
Remove obstruction, recheck unit
Safe-T-Beam® signal
interference Check alignment of Safe-T-Beam® pair
and nearest other Safe-T-Beam® pair
OFF
ON/RED/
FLASHING
Door contact in up or down
travel
Remove obstruction
Door component failure
detected Check door spring, track, rollers, hinges
and fixtures
OFF
ON/RED/
STEADY
Thermal cutout
DO NOT unplug unit
Wait until LED clears before operating
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P900-228
Limited Warranty
IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200