Motorola ML910 User Manual

Page 136

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8-10 Troubleshooting

z

Make sure the necessary driver(s) is/are correctly installed.

z

Make sure the WLAN feature is turned on.


Transmission quality is poor.

z

Your computer may be in an out-of-range situation. Move your computer closer to the
Access Point or to the WLAN device it is associated with.

z

Check if there is high interference in the general environment and solve the problem
as described next.

Radio interference exists.

z

Move your computer away from the device causing the radio interference such as
microwave oven and large metal objects.

z

Plug your computer into an outlet on a different branch circuit from than used by the
interfering device.

z

If all else fails, consult your dealer or an experienced radio technician for help.

Unable to Connect to Another WLAN device.

z

Make sure the WLAN feature is turned on.

z

Make sure the SSID setting is the same for every WLAN device in the network.

z

Your computer is not recognizing changes. Restart the computer.

z

Make sure the IP address or subnet mask setting is correct.

Unable to Communicate with the Computer in the Network when Infrastructure
Mode is Configured.

z

Make sure the Access Point your computer is associated with is powered on and all
the LEDs are working properly.

z

If the quality of the operating radio channel is poor, change the Access Point and all
the wireless station(s) within the BSSID to another radio channel.

z

Your computer may be in an out-of-range situation. Move your computer closer to the
Access Point it is associated with.

z

Make sure your computer is configured with the same security option (encryption) as
the Access Point.

z

Use the Web Manager/Telnet of the Access Point to check whether Access Point is
connected to the network.

z

Reconfigure and reset the Access Point.

Unable to Access the Network.

z

Make sure the necessary driver(s) is correctly installed.

z

Make sure the network configuration is appropriate.

z

Make sure the user name or password is correct.

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