Motorola MTP810 EX - Manual (Page 54)

SERVICE INFORMATION A - 1
APPENDIX A
SERVICE INFORMATION
Servicing MTP810 Ex Portable Radios
Service for the radios is based on the substitution method; a faulty part is replaced by a
working one, providing quicker service to the customer. For example, if the PCB is faulty,
it is replaced. If the radio requires more complete testing or servicing than that is
available at field level, it is sent to the European Radio Support Centre (refer to “Service
Information”); where it is serviced, and returned.
Level 1 and Level 2 Maintenance
At Level 1 Maintenance, you replace the transceiver and/or accessories and send the
faulty transceiver and/or accessories to higher level of maintenance.
At Level 2 Maintenance, you replace the transceiver board.
The MTP810 Ex portable radios are programmed at the factory. They cannot be tuned at
the field service level.
Service Information
Europe, Middle East and Africa Region
European Radio Support Centre (ERSC)
Motorola European Radio Support Centre is available at:
Motorola European Radio Support Centre ERSC
Tel.: +49 (0)30 6686 1555
Fax: +49 (0)30 6686 1579
Am Borsigturm 130
13507 Berlin
Germany