Enable call-home notification, Enable call-home notification -6 – McDATA Sphereon 4500 User Manual

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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual

Using Maintenance Features

1. Select Enable E-Mail Notification from the Maintenance menu on the

menu bar.

2. To enable e-mail notification, select the option to add a check

mark to the check box.

3. To disable e-mail notification, select the option to remove the

check mark from the check box.

Enable Call-Home Notification

Call-Home may not be available if you are using a customer-supplied server
platform for the EFC Management applications.

The call-home feature enables the EFC Server to automatically dial
out to a support center to report system problems. The support center
server accepts calls from the EFC Server, logs reported events, and
notifies one or more support center representatives.

Configure telephone numbers and other information for the
call-home feature through the Windows dial-up networking
application. Refer to the McDATA Sphereon 4500 Fabric Switch
Installation and Service Manual
(620-000159) for details.

You must enable Call-Home Event Notification through the EFC Manager
Maintenance menu before enabling this function through the Product
Manager for individual switches.

Use the Enable Call Home Notification function on the Product
Manager to enable call-home notification for events that occur on the
selected switch. The default state is disabled.

To enable call-home notification for system problems, use the
following steps:

1. Select Enable Call Home Notification from the Maintenance menu on

the menu bar to enable an disable call-home notification.

A check mark displays next to the menu option to indicate that
call-home notification is enabled.

2. Click the check box to add or remove the check mark.

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