Appendix e: troubleshooting – MITSUBISHI ELECTRIC 838 SERIES User Manual

Page 91

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Appendices

91

For assistance call 1(800) 332-2119

Reset Name

When to Use

How to Use

Resulting Action

Format

If the picture shape
seems incorrect, use
the

FORMAT key to

change the shape of
the picture.

Press

FORMAT to cycle through the

aspect ratios available for the signal.

The last-used format for a signal
type is memorized for each input.
The next time the same input and
signal type are viewed, the last-
used format will be recalled.

PerfectColor™/
PerfecTint™
Reset (838
Series)
(for the single
input currently
being watched)

When the color
intensities seem out
of balance, use the
PerfectColor/PerfecTint
reset to reset the color
balances to the original
factory settings.
Both PerfectColor and
PerfecTint are reset at
the same time.

1. While viewing the input being

reset, press

MENU and go to

Picture > Perfect.

2. Press ENTER to display the

PerfectColor adjustment screen.

3. Press CANCEL to reset the colors.

All PerfectColor/PerfecTint
sliders are reset to the original
center position. The PefectColor/
PerfecTint settings for other
inputs remain unchanged.

A/V Memory
Reset
(for the single
current input)

When audio and/
or video settings for
a single input seem
incorrect, use A/V
Memory Reset to
return the input to
the original factory
settings.

During General TV Viewing
1.
While viewing the input to reset,

press

MENU and go to Picture >

Reset.

2. Press ENTER to highlight Reset.
3. Press ENTER again to reset.

While Using VUDU Movies and
Some VUDU Apps
Press

TOOLS and 3.

All Audio and Video settings for
the individual input are reset
except for the global settings
for audio Balance, Listen To,
Language, and settings in the
Picture > Advanced menu.

TV Reset Comparison Guide

You can resolve many common TV problems using
the reset functions described in the following table.
See also the troubleshooting suggestions later in this
appendix.

IMPORTANT
Before you change sound or picture settings:
If
picture or sound settings seem wrong for a broadcast

channel (a channel from the

ANT input, a cable box, or

satellite receiver), first check other channels from the
same input before changing settings. If most other
channels from the same input seem correct, there is
likely a problem with the broadcast rather than with the
TV. Use care in this case, as changes you make to fix
problems on individual channels also affect all other
channels on the same input.

Appendix E: Troubleshooting

Service and Customer Support

Service
If you are unable to correct a problem with your TV,
consult your Mitsubishi dealer or Mitsubishi Consumer
Relations at (800) 332-2119.

• DO NOT adjust any controls other than those

described in this Owner’s Guide.

• DO NOT remove the protective back cover of your

TV.

Customer Support

• To order replacement or additional remote con-

trols or lamp cartridges, visit our website at
www.mitsuparts.com or call (800) 553-7278.

• For questions:

Call Consumer Relations at 800-332-2119.
E-mail: [email protected]
Website: www.mitsubishi-tv.com

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