MITSUBISHI ELECTRIC 838 SERIES - Manual (Page 93)

Appendices 93
For assistance call 1(800) 332-2119
Appendix E: Troubleshooting, continued
General TV Operation
Symptom Remarks
1. A fan has continued running more than two
minutes after the TV was powered off.
The room is too warm. When the TV is off, internal components
continue to draw power and must be cooled by the fan.
2. The fan gets louder after the TV is shut off. Normal operation. The fan speeds up to cool the lamp quickly
after the TV has been shut off.
3. The TV remote control does not work. • Check that the batteries are fresh and installed correctly.
• Check that the control mode on the remote is set to TV.
• Be no more than 20 feet from the TV when using the remote control.
• Program the remote control to operate the TV or other device.
• Reset the remote control. See “Resetting the Remote Control,”
page 90.
4. When I try to use the remote control, the POWER
key flashes five times.
Replace the batteries.
5. TV does not respond to the remote control or
to control-panel buttons and TV will not power
on or off.
• Unplug the AC power cord for 10 seconds.
• Press and hold the
POWER button on the control panel for 10
seconds to perform system reset.
6. When a device is selected from the Input
Selection menu, the screen is blue or black (no
signal source).
• Make sure the selected device is turned on.
• Begin play of the device.
7. You have forgotten your Lock menu pass code. See “Bypassing the Parental Lock”, Appendix B.
8. Rating restrictions are not working. Open the Lock > Parental menu and:
• Verify that the ratings locks are active.
• Check the Lock Time/Unlock Time to check if rating restric-
tions are disabled.
• Rating restrictions apply only to content on the ANT input.
9. On-screen displays appear each time you
change a function.
Normal TV operation.
10. A warning message appeared on screen
stating, “TV will shut down in a few seconds.
Please check if the air flow is blocked.”
• Internal TV temperature has exceeded proper levels. Cool
the room.
• The TV has overheated. Clear blocked air vents and ensure
at least four inches of clearance on all sides of the TV.
Reset Name When to Use How to Use Resulting Action
VUDU
Reset VUDU
Account Pass-
word You have forgotten
your account pass-
word. Using a computer, go to
www.VUDU.com. Reset your account password
from the VUDU website (requires
access to e-mail).
VUDU
Reset Parental
Controls Pass
Code You have forgotten
your pass code. Call VUDU Customer Care at
1-888-554-VUDU (8838). VUDU Customer Care will reset
your pass code.