Motion Computing M1400 - Manual (Page 97)

Appendix
A Troubleshooting and Support
Motion Computing M1400 Tablet PC User Guide 89
Appendix
A
Troubleshooting and Support
All Motion Computing Tablet PCs have passed a rigorous series of
performance and quality-control tests, but now and then a problem may
occur. If you do not see a solution among the following system and software
issues, check the section “Support Options” in this chapter or go to our
website at www.motioncomputing.com/support.
S OLUTIONS
PROBLEM CAUSE SOLUTION
P OWER
The Tablet PC won’t start when I
slide the Power switch. The Power switch hasn’t been
fully engaged. Slide and hold the power switch
for at least a half-second, but no
more than three seconds.
Fully discharged battery or no
battery and no AC power. Connect the AC adapter to
operate the Tablet PC and charge
the battery.
The Tablet PC won’t shut down. An application has locked up the
Tablet PC. Press the Security button (small
button with a key icon) to start
Windows Task Manager and close
the application.
Slide and hold the power switch
for at least 5 seconds to force a
shutdown of the Tablet PC.
The Tablet PC won’t enter
Hibernation mode. Hibernation isn’t enabled. Enable Hibernation through Power
Option Properties.