MITSUBISHI ELECTRIC SR-HD5 - Manual (Page 95)

MITSUBISHI
DIRECTV and DIRECTV PLUS

Receivers and Satellite Dish Antenna
LIMITED WARRANTY
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. ("MDEA") warrants to the original purchaser of this DIRECTV or
DIRECTV PLUS
 Receiver or satellite dish antenna, if purchased from an authorized MITSUBISHI Audio/Video Dealer that,
should it prove defective by reason of improper workmanship and/or material:
a. Receivers, Satellite Dish Antennas and LNB(s). For one year from the date of original purchase at retail, we will repair
or replace, at our option, any defective product without charge for the product. Repaired or replaced products are war-
ranted for the remainder of the original warranty period.
b. RF Remote control adapters and RF remote control receivers. For ninety (90) days from the date of original purchase
at retail, we will repair or replace, at our option, any defective RF remote control adapter or RF remote control receiver
without charge for the part.
c. NOTICE: To obtain warranty service, you must notify MDEA of any defect within the applicable warranty time period.
1. TO OBTAIN WARRANTY SERVICE, contact MDEA at 1-800-332-2119 or write to us at the address below. Specific autho-
rization must be obtained from MDEA prior to receiving warranty repair or replacement. Shipping expenses are your responsibil-
ity. Proof of purchase date from an authorized MITSUBISHI Dealer is required when requesting warranty service. Enclose your
sales receipt or other document which establishes proof and date of purchase.
2. THIS WARRANTY DOES NOT COVER damage caused by: modification, alteration, repair or service of this product by
anyone other than as expressly authorized by MDEA; physical abuse to, or misuse of, the DIRECTV Receiver, DIRECTV PLUS 
Receiver, satellite dish antenna or LNB(s); operation or installation in a manner contrary to the instructions which accompany the
product; freight damage; or any damage caused by acts of God such as lightning or fluctuation in electrical power. This warranty
also excludes all costs arising from installation, satellite programming access charges, telephone charges, adjustment of user
controls, external antenna systems, service of products purchased or serviced outside the U.S.A., initial technical adjustments
(set-up) and user-required maintenance. Consult the operating instructions enclosed with the product for information regarding
user controls and satellite dish antenna installation. This warranty does not cover reception or transmission problems caused by
signal conditions, telephone lines, cable antenna or satellite systems outside the unit. This warranty does not cover any product
used for commercial or institutional purposes. IMPORTANT NOTE: DIRECTV

Programming (satellite programming access) is
separate and distinct from this product (hardware) warranty. Your telephone communication connection is not warranted to be a
local telephone call. DIRECTV

Programming is a subscription service independent from this product. You must obtain and main-
tain a valid subscription directly from DIRECTV. This product will not provide satellite programming access without such subscrip-
tion. If you have satellite programming access or subscription questions, please contact DIRECTV, at 1-800-DIRECTV.
3. ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY WHICH, BUT FOR THIS PROVISION,
MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A
TERM OF ONE YEAR.
4. UNDER NO CIRCUMSTANCES SHALL MDEA BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCI-
DENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF
CONTRACT, OR OTHERWISE.
5. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental, spe-
cial, or consequential damages, so the above limitations or exclusions may not apply to you.
6. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
7. BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct cus-
tomer control adjustment. If the problem persists, contact MDEA at 1-800-332-2119 or write us at the address below.
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Ave.
Irvine, CA 92618-1904
PACKING INSTRUCTIONS FOR EQUIPMENT TO BE RETURNED
1. Call Mitsubishi Consumer Relations. The Consumer Relations Advisor will give you an RPA (Return Product Authorization)
and a mailing address for returning your unit. Units without RPA numbers will be refused.
2. If you are returning the digital satellite receiver, please keep your access card and return only the digital satellite receiver.
Mitsubishi will not replace any additional parts that you may send. Replacement of those parts will be at your expense.
3. Pack the unit in the original box and packing material, if possible, or in other packaging that provides adequate protection for
shipping. Include your name, address, phone number, the model number and serial number, and a copy of the bill of sale.
4. Write: “Attention: RPA #” (the number given to you by the Consumer Relations Advisor) on the return shipping label.
5. Shipping the unit to Mitsubishi is at your expense. We do advise that you ship via a traceable means and insure the shipment
for the full replacement value.