Matrox Electronic Systems G450 MMS User Manual

Page 29

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Matrox G450 MMS – User Guide

29

Windows NT 4.0 – Install a DMA driver. For most computers, a DMA driver is available for
Windows NT 4.0 (for example, the “PIIX Bus Master IDE” driver supports many
computers). For more information on how to get this driver, contact your system vendor.

2

Cause

Too many programs may be running (using up computer resources).

1

Solution

Close other programs, including memory resident programs like

System Agent

.

3

Cause

Your display settings may be too high. As a result, video file playback may not be fully
supported by your Matrox hardware.

1

Solution

Try lowering your display settings. We recommend a 1024 × 768 or lower display resolution
with a 16-bit color palette.

To access display settings:

!

Windows 2000/XP – Right click your Windows desktop background, then click

Properties

"

Settings

.

!

Windows NT 4.0 – Access the Matrox PowerDesk

Settings

property sheet (

see “Accessing

PowerDesk property sheets”, page 8

).

4

Cause

Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card
in your computer (for example, a network card).

1

Solution

Try moving the other PCI card to another PCI slot in your computer. For more information,
see the documentation for this card or see your system manual.

2

Solution

Try moving your Matrox graphics card to another PCI slot in your computer.

Problem

Mouse pointer flickers or disappears when it’s over a video window

1

Cause

You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.

1

Solution

Windows 2000/XP or NT 4.0 – Use default Windows mouse pointers:

1

Click

Start

"

Settings

*

"

Control Panel

"

Printers and Other Hardware

*. (* Depending

on your version and configuration of Windows, this part of the step may not be
necessary.)

2

Double-click the

Mouse

icon, then click the

Pointers

tab.

3

In the

Scheme

box, select (or reselect) “

(None)

”, then click

OK

.

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