Macsense Connectivity HomePod - Manual (Page 41)

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Appendix
Taking Care of Your HomePod
(Failure to follow these instructions may result in personal injury or
damage to your HomePod.)
• Use only a soft, dry cloth to clean the outside of your HomePod and
any peripherals.
• Do not use any solvents, chemicals, or cleaning solutions containing
alcohol, ammonia, or abrasives.
• Do not allow liquids to spill on the unit.
• Do not use sprays near your HomePod.
• It is best to keep HomePod out of direct sunlight or other sources of
extreme heat.
• Avoid placing HomePod in a setting where air cannot circulate
around the unit.
Troubleshooting
Your HomePod is designed and built to provide you with trouble-free
performance. If it does not appear to be functioning correctly, please
follow these troubleshooting steps.
General troubleshooting guidelines:
• Make sure all connectors are properly attached.
• Make sure the power adaptor is firmly connected.
• Try the basic setup first before attempting complex ones. Involve only
one access point, one audio server, and one HomePod. Try wired
(Ethernet cable) connection before trying wireless (access point).
Turn wireless encryption (WEP) off.
If this is
happening: Try the following:
HomePod is
connected wirelessly
to the network and it
does not see any
audio servers. Do not connect the Ethernet cable when using
the wireless connection. If the Ethernet cable
is connected at boot-up time, wireless
connection will not be enabled.
Check to make sure that the HomePod is
getting a proper IP Address and SSID by
selecting the “Settings->Network Settings”
item on the main menu. The IP and SSID will
only appear if the HomePod has successfully
connected to a wireless network. Without
them, the audio server will not be recognized.