Macsense Connectivity HomePod - Manual (Page 44)

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WEP does not work. 64-bit and 128-bit WEP Encryptions are
supported. Make sure that your access point is
set to accept "Shared Key" and the hex key is
typed in the HomePod web config page in the
Key #1 field.
Only hex keys are accepted. Turn ASCII key to
hex before using.
Make sure the hex key is entered correctly as
a continuous stream without spaces or
hyphens.
Buttons are slow to
respond under
wireless mode. A degradation of the signal strength or sudden
signal interference on the wireless network
can cause this type of behavior. Wait a little
longer for the buttons to respond. Do not keep
on pushing the buttons repeatedly.
Look for the interference sources, such as
your cordless phone, microwave oven, TV
antenna, and monitors. Remove the sources
or place the access point and HomePod away
from these sources.
There is no sound or
sound volume is low
when played. Check the volume control on the HomePod
and make sure that the volume is turned up.
Maker sure mute button on the remote control
unit is not activated. Press the mute button
again to deactivate mute.
Audio sound is
distorted. Confirm if the same song sounds any better
when played on the computer. Perhaps the
song was just encoded badly from the source.
Audio sound is
distorted when
output to external
speakers. Check the volume control on the HomePod
and make sure that the volume is not turned
all the way up. When outputting to external
speakers, set the volume on the HomePod to
about one third only and let the amplifier of the
external speakers/receivers do the
amplification.
Pressing the
button does not jump
to the previous song
but repeats the
same song.
The button works in the same way a CD
player does. While a song is playing, push it
once and it will go back to the beginning of the
playing song. Pushing it twice will go to the
previous song.
AAC songs do not
play. AAC support is still currently under
development. We will offer free upgrades to
current HomePod owners when it is available.