Siemens U15 User Manual

Page 160

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159

Troubleshooting

The following refer to specific problems:

Has the phone

been damaged,

dropped, or

gotten wet?

Dropping your phone, getting it wet,

or using a non-Siemens battery

charger can damage the phone. The

phone’s limited warranty does not

cover liquid damage or damage

caused from using non-Siemens

accessories.

Was a

non-Siemens

battery charger

used?

Problem

Solution

My phone was

stolen. To whom

should I report

this?

Report a stolen phone to the police

and to your service provider (the

company that sends you your

monthly wireless service bill).

I forgot my

password.

See page 44.

I pressed the

end/power key,

but nothing

happened.

Be sure to press and hold

O

(the

end/power key) until the display

appears and you hear an audible

alert (this could take a couple of

seconds). If nothing happens, check

that the battery is charged (see

page 16).

The display

says:

Insert SIM Card

or

Check SIM Card

even though I

have inserted my

SIM card in the

phone.

The SIM card may be incorrectly

inserted. Check the SIM card to make

sure that it is inserted properly (see

page 14).

Note:

Be sure to turn your phone off

and then back on after you re-insert

the SIM card.

Question

Answer

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