Siemens U15 - Manual (Page 176)

175
Guarantee certificate (IRL)
Without prejudice to any claim the user (customer) may have in
relation to the dealer or retailer, the customer shall be granted a
manufacturer’s Guarantee under the conditions set out below:
• In the case of new devices and their components exhibiting
defects resulting from manufacturing and/or material faults
within 24 months of purchase, Siemens shall, at its own option
and free of charge, either replace the device with another
device reflecting the current state of the art, or repair the said
device. In respect of parts subject to wear and tear (including
but not limited to, batteries, keypads, casing), this warranty
shall be valid for six months from the date of purchase.
• This Guarantee shall be invalid if the device defect is
attributable to improper care or use and/or failure to comply
with information contained in the user manuals.
In particular claims under the Guarantee cannot be made if:
• The device is opened (this is classed as third party
intervention)
• Repairs or other work done by persons not authorised by
Siemens.
• Components on the printed circuit board are manipulated
• The software is manipulated
• Defects or damage caused by dropping, breaking, lightning or
ingress of moisture. This also applies if defects or damage
was caused by mechanical, chemical, radio interference or
thermal factors (e.g.: microwave, sauna etc.)
• Devices fitted with accessories not authorised by Siemens
• This Guarantee shall not apply to or extend to services
performed by the authorised dealer or the customer
themselves (e.g. installation, configuration, software
downloads). User manuals and any software supplied on a
separate data medium shall be excluded from the Guarantee.