Siemens A57 - Manual (Page 26)

right page (25) of A57 Jaguar, short, en, A31008-H5830-A1-2-7619 (24.06.2004, 06:22)
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25 Questions & Answers
VAR Langua
ge: en; V
A
R issue
date: 040528
Questions & Answers
If you have any questions about using your phone, visit us at www.siemens-mobile.com/customercare
anytime. In addition we have listed some frequently asked questions and answers below.
Question Possible causes Possible solution
Phone cannot
be switched on.
On/Off key not pressed long enough. Press On/Off key for at least two seconds.
Flat battery.
Charge battery. Check charging indicator in the display.
Standby time
is too short.
Speed search active. Deactivate speed search (p. 22).
Display illumination on. Switch off display illumination (p. 20).
Charging er-
ror (charge
icon not dis-
played).
Battery totally discharged. 1) Plug in charger cable.
2) Charge icon appears after approx. 2 hours.
3) Charge battery as usual.
Contact problem. Check power supply and connection to the phone.
Check battery contacts and device interface and clean
them if necessary.
No mains voltage. Use different mains power socket, check mains voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not correctly inserted. Make sure that the SIM card is correctly inserted (p. 6).
SIM card contacts dirty. Clean the SIM card with a dry cloth.
SIM card with wrong voltage. Use 3 V SIM cards only.
SIM card damaged (e.g. broken). Inspect the damage. Return the SIM card to service
provider.
No connec-
tion to
network.
Signal weak. Move higher, to a window or open space.
Outside GSM range. Check service provider coverage map.
SIM card not valid. Contact the service provider.
New network not authorised. Try manual selection or select a different network (p. 22).
Network barring is set. Check barrings (p. 22).
Network overloaded. Try again later.
Phone loses
network.
Signal too weak. Reconnection to another service provider is automatic
(p. 22). Switching the phone off and on may speed this up.
Calls not pos-
sible.
2nd line set. Set line 1 (p. 22).
New SIM card inserted. Check for new restrictions.
Charge limit reached. Reset limit with PIN 2 (p. 14).
Credit used up. Load credit.
Certain uses
of the phone
not possible.
Call restrictions are set. Barrings may be set by your service provider. Check
barrings (p. 22).