Siemens A57 User Manual

Page 27

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FAQ

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left page (26)

of A57 Jaguar, short, en, A31008-H5830-A1-2-7619 (24.06.2004, 06:22)

Questions & Answers

26

VAR Langua

ge: en; V

A

R issue

date: 040528

Question

Possible causes

Possible solution

No entries possible in Phone-

book.

Phonebook is full.

Delete entries in Phonebook.

Voice mail does not work

Call divert to the mailbox not set. Set call divert to the mailbox (p. 14).

SMS (text message)

T

flashes.

SMS memory full.

Delete messages (SMS) to make room.

Function cannot be set.

Not supported by service provider

or registration required.

Contact your service provider.

Memory problems with ring-

tones, pictures, SMS.

Phone memory full.

Delete files where necessary.

No WAP access, no down-

load possible.

Profile not activated, profile set-

tings wrong/incomplete.

Activate WAP profile (p. 18), check settings.

If necessary consult your service provider.

Message cannot be sent.

Some service providers do not

support this service.

Check with your service provider.

Phone number of the service cen-

tre is not set or is wrong.

Set service centre (p. 17).

SIM card contract does not sup-

port this service.

Contact your service provider.

Service centre overloaded.

Repeat message.

Recipient does not have a com-

patible phone.

Check.

EMS pictures and sounds not

displayed at destination phone.

The destination phone does not

support the EMS standard.

No Internet access possible. Wrong WAP profile set or settings

wrong, incomplete.

Check settings, if necessary consult your

service provider.

PIN error / PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) provided

with the SIM card according to the in-

structions. If the PUK (MASTER PIN) has

been lost, contact your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 27).

Service provider code error. No authorisation for this service. Contact your service provider.
Too few/too many menu en-

tries.

Functions may have been added

or removed by your service pro-

vider via the SIM card.

Check with your service provider.

Charge counter does not work. Charge pulse not transmitted.

Contact your service provider.

Damage
Severe shock.

Remove battery and SIM and insert them again. Do not dismantle phone!

Phone became wet.

Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.

Dry connector contacts thoroughly. Set phone to vertical position in air flow.

Do not dismantle phone!

Reset settings to the factory default (p. 23):

*

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A

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